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Participant
August 5, 2026
Question

After latest update "There was an error working with the video" message appears for all of my GoPro videos leaded earlier this year. Videos from other cameras still process just fine.

  • August 5, 2026
  • 2 replies
  • 18 views

After latest update "There was an error working with the video" message appears for all of my GoPro videos leaded earlier this year. Videos from other cameras still process just fine.

    2 replies

    alex_0486Author
    Participant
    August 6, 2026

    My GoPro files that I’ve been importing into Lightroom to extract frames as images for editing for the past few years all of a sudden doesn’t work after the last Lightroom update.  These are HEVC encoded files as opposed to H.264 format for other cameras.  I am working around this by using other tools to extract the frames so this problem is more of a curiosity than a roadblock. As example, GX014720.MP4.  

    Sumeet Choudhury
    Adobe Employee
    Adobe Employee
    August 6, 2026

    Please share the assets for which you are facing these issues.