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Participant
August 20, 2024
Question

AI Denoise creating big white rectangles? Can't fix it!

  • August 20, 2024
  • 2 replies
  • 291 views

Hey everyone!

I have an issue with the AI denoise in Lightroom where on every single image that I denoise, it creates these big white (purple hue) squares all over my image. It doesnt matter what gallery I am in or how much / how little I denoise the image, it just adds these blocks to my photos. I updated Lightroom yesterday and it's only been an issue since then.

I've looked all over to try and find a fix to this issue and nothing. I've attached an image to try and give an idea of what is happening. 

I hope someone has an answer for me!

 

Thanks so much!

 

This topic has been closed for replies.

2 replies

johnrellis
Legend
August 21, 2024

This is likely caused by an out-of-date graphics driver. Adobe is constantly changing the code that uses the GPU, so it's possible that 13.5 trips over a driver bug where 13.4 doesn't. 

 

Please do the LR menu command Help > System Info and copy/paste the entire contents here so we can see exactly which versions of hardware and software LR thinks you're running and important LR options that are set.

Participant
August 20, 2024

Solved it for now.

I thought it may be a bug on the new 13.5 version of Lightroom Classic so I uninstalled that version and installed the previous version (13.4) and it works fine now.

I hope this helps someone else. Cheers.