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Jennifer24537317pylk
Participating Frequently
July 16, 2023
Question

AI Masks are not Masking the Correct Areas

  • July 16, 2023
  • 1 reply
  • 341 views

My AI masks used to work close to perfectly. Extrememly impressive in fact. That is no longer the case. Almost every mask I use when selecting a person, doesn't select the correct area in terms of lips, teeth, face skin, clothing, etc. I have updated the AI masks (which was another issue I keep facing) but no matter what I try, I can't get the masks to perform correctly again. I have even uninstalled and reinstalled lightroom. Please help. My 2 hours I had to dedicate to editing this evening has now been spent trying to correct this problem that is going to cost me WAY more hours until I get it resolved. I use ALL of those filter on every image now. I even had a preset setup so I can sync it to all photos to make my adjustment to individual pictures much easier. BUT even when not using the preset or syncing, I still have these issues. 

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1 reply

johnrellis
johnrellis
Legend
July 16, 2023

Please do the LR menu command Help > System Info and copy/paste the entire contents here so we can see exactly which versions of hardware and software LR thinks you're running and important LR options that are set.

 

Also, click the Apple icon in the upper-left, do About This Mac, and copy a full-resolution screenshot (not a phone pic) of the result here.

P
Paulie1000
Inspiring
August 1, 2023

Hi John 

I'm having the same issue.

Went away on holiday no issues, returned turned on to start a job. tah dah... no AI masking 

It's set to auto update so not sure what and how it has happened.

I'm snookered please help.

Tried person and background  below is the result.

 

Best Ross

 

johnrellis
johnrellis
Legend
August 1, 2023

The Background mask isn't perfect.  What does a Person mask look like on that photo?  If it looks bad on other photos, post a couple more screenshots of them.

 

Also, do the LR menu command Help > System Info and copy/paste the entire contents here so we can see exactly which versions of hardware and software LR thinks you're running and important LR options that are set.

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