AI models are downloading please try again later.

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when trying to use presets I'm getting the error saying some AI models are downloading please try again later. This is making the program unusable.

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smooth_leader3a11Correct answer

Participant

lightroom 15.5.1 Run as Administrator. It worked right away—I downloaded the presets and everything is working. Thanks.

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joshs8347015Author

Participant

I am still on Windows 10, and yes it closed normally. It is the last two updates that is causing the problem. I had to go back to 2 versions ago to get it working again. Something in those last two updates is causing the problem.

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Sameer K

Community Manager

Thanks for sharing the update. If you’re still seeing this issue, please update Lightroom to the latest version and follow the steps shared here:

Thanks!
Sameer K

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Sameer K

Community Manager

Hey, @joshs8347015. Welcome to the Lightroom Community. I am sorry for the trouble you've had with this issue.

What operating system are you working on? Did Lightroom close normally the last time it worked, or is this a fresh installation on this machine? Try these steps to get Lightroom to launch:

Reset Lightroom by holding the OPT/ALT + SHIFT when you launch Lightroom and select 'Yes'.
macOS: Ensure Lightroom has the required permissions: https://adobe.ly/3DyUwsz
Windows: Go to the Lightroom installation folder > right-click Lightroom.exe > Run as Administrator

Let me know how it goes.

Thanks!
Sameer K

(Type '@' and type my name to mention me when you reply)

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