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hillaryk44528040
Participant
January 24, 2024
Question

AI People masks only working on some images

  • January 24, 2024
  • 3 replies
  • 114 views

I have LR 13 on PC. I have two CR2 images taken with the same camera. On one image, it will let me select people and make a mask for the face. On the other, people is just greyed out and I can't click on it and I can't make any AI maks for anything. Any idea what is going on? Thanks!!!

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3 replies

GoldingD
Legend
January 27, 2024

Also

 

Please post your System Information as Lightroom Classic (LrC) reports it. In LrC click on Help, then System Info, then Copy. Paste that information into a reply. Please present all information from first line down to and including Plug-in Info. Info after Plug-in info can be cut out as that is just so much dead space to us non-Techs and it takes up vast amounts of scroll space making the reply less readable and less likely that others will bother with your post.

GoldingD
Legend
January 27, 2024

Can you share two things?

 

  • A screenshot of your Library Module, in grid mode, with the CR2 image that fails people mask selected. Full screen, desire to see navigator, folders panel,  grid, histogram, and filmstrip. Preferably with filename visible. 
  • A screenshot of your Develop with that same CR2 image, with the create mask panel visible, perhaps with an attempt to select people mask