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Participant
June 26, 2023
Question

Anyone having problems opening up Lightroom classic after recent V12.4 update?

  • June 26, 2023
  • 3 replies
  • 215 views

-------------------------------------
Translated Report (Full Report Below)
-------------------------------------

Process: Adobe Lightroom Classic [2062]
Path: /Applications/Adobe Lightroom Classic/Adobe Lightroom Classic.app/Contents/MacOS/Adobe Lightroom Classic
Identifier: com.adobe.LightroomClassicCC7
Version: 12.4 (12.4)
Code Type: ARM-64 (Native)
Parent Process: launchd [1]
User ID: 501

Date/Time: 2023-06-26 07:00:31.5267 -0400
OS Version: macOS 13.4.1 (22F82)
Report Version: 12
Anonymous UUID: 121B5D89-6EFA-512A-2EB5-0EAD3156D6EE

Sleep/Wake UUID: 76801206-F859-45F4-B5E0-975E0ACAAEA7

Time Awake Since Boot: 4800 seconds
Time Since Wake: 1351 seconds

System Integrity Protection: enabled

Crashed Thread: 64 Worker Thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000004
Exception Codes: 0x0000000000000001, 0x0000000000000004

Termination Reason: Namespace SIGNAL, Code 11 Segmentation fault: 11
Terminating Process: exc handler [2062]

 

    This topic has been closed for replies.

    3 replies

    V
    Viqueene
    Participant
    June 26, 2023

    This worked for me:
    https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/
    I now have the newest version of LR Classic running but need to set up the Preferences again.

    V
    Viqueene
    Participant
    June 26, 2023

    Yes, after updating LR yesterday it keeps crashing. I even updated to the latest MacOS 13.4.1 to see if that fixed things, but same thing, LR crashes every time I try to open it.

    Sean McCormack
    Community Expert
    Sean McCormackCommunity Expert
    Community Expert
    June 26, 2023

    I'd try uninstalling and reinstalling from scratch as a first attempt in case something happened during the update process.  

    If it's still crashing, I'd hold Option down during boot up to force the Catalog dialog to appear and try another catalog or a new one to check that it opens. 

    Sean McCormack. Author of 'Essential Development 3'. Magazine Writer. Former Official Fuji X-Photographer.
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