App slows and freezes - unusual colors

Forum|Forum|2 years ago
March 25, 2024
1 reply
186 views

Hello dear Adobe comunity, I have recently faced strange issues with lightroom. It starts with weird glitched as imported images turns into different colour and pixels. Then few moments later Lightroom freezes and screen turns dark, after few secons screen turns back on and PC shows that it has blocked access to graphics processor. It happens every time I try using lightroom. I tried reinstalling lightroom, but no success. I attached few pictures of glitches with colors

Windows

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GoldingD

Legend

Please post in a reply a screenshot from LrC of /preferences/performance/

R

Rolands5CA5Author

Participant

Sorry for late reply, here is performance tab

Ian Lyons

Community Expert

The issue displayed in the images you supplied is consistent with a GPU driver not working as it should. The quick check for this is to temporarily switch the GPU Off (yours shows Auto at present). If this helps, then you should visit the AMD GPU driver page and download the latest version of the driver for your GPU.

Note that on some occasions it is necessary to try earlier versions of the GPU driver. Typically, this happens when latest version is the one that produces the undesirable image artifacts.

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