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defaultgrt5t99i3ztg
Known Participant
June 24, 2025
Question

Application Hang

  • June 24, 2025
  • 2 replies
  • 527 views

When I installed the 14.4 update, my LrC broke: it hangs and hangs and hangs... It's unusable. After 3 days of getting run around by "technical experts" at last one admitted that if there's not 16GB RAM, it won't work. Wish I'd known that before ... I installed an earlier version (which worked before the new update), and it's broken too. I hate Adobe!!!!!!!!

2 replies

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Community Manager
AlekeCommunity Manager
Community Manager
June 27, 2025

Hey @defaultgrt5t99i3ztg, sorry you're having trouble with Lightroom Classic. That can definitely be frustrating.

One thing you might try is launching the app with your third party plug-ins turned off, just to see if one of them might be causing the issue. It would also be really helpful to know if the same problem happens when you create and use a brand new catalog.

Let me know how it goes. I'm happy to help however I can.

Alek

*(If you mention me with an @, like @Aleke, I’ll get a notification and can respond faster.)*
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defaultgrt5t99i3ztgAuthor
Known Participant
June 29, 2025

Thanks @Aleke. I've done these things. Didn't solve the problem.

A
Community Manager
AlekeCommunity Manager
Community Manager
July 1, 2025

Hi @defaultgrt5t99i3ztg! Sorry to hear the app’s giving you trouble. When you say it’s broken, could you tell me a bit more about what’s happening?

Does it freeze right when you open it, or after using a certain tool? If you’re able to share a screen recording showing when it hangs, that would really help us figure things out.

Thanks a bunch!
Alek

*(If you mention me with an @, like @Aleke, I’ll get a notification and can respond faster.)*
    Srishti Bali
    Community Manager
    Srishti BaliCommunity Manager
    Community Manager
    June 24, 2025

    Hi @defaultgrt5t99i3ztg

     

    Thanks for sharing your setup. While 16 GB RAM is the minimum for working with basic or small files, you may start noticing performance issues when handling multiple files or large raw images. You can refer to the official system requirements for Lightroom Classic here: Lightroom Classic System Requirements

    To get the best experience, try following these steps to optimize Lightroom performance: Optimize Lightroom Classic Performance

     

    Let us know how it goes!

     

     

    Regardsm

    Srishti

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    defaultgrt5t99i3ztgAuthor
    Known Participant
    June 24, 2025

    Thanks for a reply ... but... According to the link you sent, the minimum is 8GB, but clearly Adobe's lying. "Start noticing issues" and an unusable app are not the same. After all the Optimizing LrC Performance steps (the BS scripts the "experts" read to me), there was no change. I've now un-upgraded, and the older versions are now broken too. I'm losing money from my business. What good are new bells and whistles if the app doesn't work?! ... Maybe I should go back to MacDraw...

    johnrellis
    johnrellis
    Genius
    June 25, 2025

    Please do the LR menu command Help > System Info and copy/paste the entire contents here so we can see exactly which versions of hardware and software LR thinks you're running and important LR options that are set.

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