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Participant
December 21, 2022
Question

Application hangs on create Snapshot

  • December 21, 2022
  • 1 reply
  • 163 views

Hi!

After last update my Lightroom Classic has one very annoying bug...

When I click on the picture to develop it and I want to create ( + ) new snapshot for my changes the application hangs and I cannot use it anymore - just I need to stop the process in Task Manager.

Could you fix it?

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1 reply

dj_paige
Legend
December 21, 2022

Please try resetting your preference file. Please try turning off the GPU (Preferences->Performance->Use Graphics Processor).

 

If both of these don't work:

 

Please provide the version NUMBER of your Lightroom Classic. Please provide the version NUMBER of your operating system. We need the version NUMBERs and not words like "latest" or "up-to-date".

 

I am not having this problem with Windows 11 and Lightroom Classic 12.1.

Participant
December 21, 2022

Thank you for the response. Resetting the profile helped 🙂

My LR Classic version: 12.1

Windows 11