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robertoc88098438
Participating Frequently
August 1, 2023
Question

backup does not perform

  • August 1, 2023
  • 5 replies
  • 578 views

My LR relase 12.4 does not perform backup on macOS Ventura 13.4.1

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    5 replies

    Rob_Cullen
    Community Expert
    Rob_CullenCommunity Expert
    Community Expert
    August 9, 2023

    Did you follow through all steps with granting 'Full Disk Access' as in the link given by @AxelMatt ?

    https://community.adobe.com/t5/lightroom-classic-discussions/quick-tips-how-to-give-full-disk-access-to-lightroom-classic-on-macos/td-p/12913413

     

    Also post a screen-clip of the Backup dialog that appears when you shut-down LrC, to see the Backup folder location.

    (This one)

     

    Regards. My System: Windows-11, Lightroom-Classic 15.1.1, Photoshop 27.3.1, ACR 18.1.1, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0.2 .
    R
    robertoc88098438Author
    Participating Frequently
    August 9, 2023

    thank, sorry the graphical interface is different... i have macos ventura... the link refers to macoss mojave

    Rob_Cullen
    Community Expert
    Rob_CullenCommunity Expert
    Community Expert
    August 9, 2023

    Error message:- Translation:  check the permissions of the and make sure you have enough space on the backup drive and the master catalog drive.

    It is still possible that "low space" on the internal drive is preventing the backup.

    It is sometimes suggested you need 20% disk volume as free space on the internal drive.

     

    Regards. My System: Windows-11, Lightroom-Classic 15.1.1, Photoshop 27.3.1, ACR 18.1.1, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0.2 .
    R
    robertoc88098438Author
    Participating Frequently
    August 9, 2023

        thanks for your attention

    Ranjisha Sengupta
    Ranjisha Sengupta
    Legend
    August 7, 2023

    Hi @robertoc88098438 

     

    Welcome to the Community! Thanks for reaching out. Let's try to figure this out.

    We would need a few details on the issue; Did this start happening after the update? Do you see any error messages?

    How are you trying to back up?

    Follow these steps: https://helpx.adobe.com/lightroom-classic/help/back-catalog.html.

     

    Let us know how it goes.

     

    Best,

    Ranjisha

     

    R
    robertoc88098438Author
    Participating Frequently
    August 7, 2023

    I hadn't done backups for several months because the disk space was low, now I added an external SSD where I brought the catalog ... everything is ok ... lightroom works, but when I ask to do the backup this does not finish the sequence

    Rob_Cullen
    Community Expert
    Rob_CullenCommunity Expert
    Community Expert
    August 8, 2023

    "I added an external SSD where I brought the catalog .." OK, but did you [Choose] a different location for the backup in the Backup dialog? If it is still 'pointing' to the disk with low space that could still be the problem.

    Be aware that you must have the Catalog and its backups on physically separate drives, or you risk losing everything if a drive with both catalog & backups fails.

     

    Regards. My System: Windows-11, Lightroom-Classic 15.1.1, Photoshop 27.3.1, ACR 18.1.1, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0.2 .
    dj_paige
    dj_paige
    Legend
    August 7, 2023

    What happens when you try? Describe in detail. If there is an error message, please quote the exact complete unedited word-for-word error message.

    R
    robertoc88098438Author
    Participating Frequently
    August 1, 2023

    Non esegue backup, mi dice che non ci sono autorizzazioni in cartella, io vorrei su disco esterno ma non lo fa neppure su disco interno

    AxelMatt
    Community Expert
    AxelMattCommunity Expert
    Community Expert
    August 1, 2023

    Please take a look here: https://community.adobe.com/t5/lightroom-classic-discussions/quick-tips-how-to-give-full-disk-access-to-lightroom-classic-on-macos/td-p/12913413

    and check if you have the appropriate rights.

     

    My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo
    R
    robertoc88098438Author
    Participating Frequently
    August 8, 2023

      

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