BAD INDEX OFFSET ARRAY pop up when I try to run lightroom classic book module

Forum|Forum|1 year ago
January 1, 2025
1 reply
1715 views

I am getting a pop up with bad index offset array with only option to press OK, book module does not run after that. It works fine on both my other windows 11 laptop and MacBook?

[moved from bugs to discussions according to the community rules - Mod.]

Windows

F. McLion

Community Expert

Please try if it helps to reset the preferences:

https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/

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P

PDTL - Trevor LathamAuthor

New Participant

Thank you for your reply and apologies for the delay in responding.

OK so I tried reset preference and still I get the error. I have also done a complete clean and reinstall of the entire suite using the adobe cleaner tool and it still did not solve it.

But....a temporary work around is if I sign out of my windows user account and back in it then works. So my suspicion is the error is OS related but I would still like to find a solution.

P

pogia business

New Participant

Good morning, I got the same problem the exact moment i installed drive for pc (google drive desktop) to facilitate my work with clients videos, I rerun the pc and made sure drive was "off" and it worked, opened it again and closed premiere, same bad index problem so if you have it on your pc try uninstalling it, hope this helps

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