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Participant
October 22, 2023
Question

Bild Import Problem

  • October 22, 2023
  • 1 reply
  • 88 views

Hallo,

seit Update kann ich weder aus Pc Ordner noch  von Speicherkarte Bilder Importieren.

Habt ihr Idee warum?

 

Danke und schöne Grüße

 

This topic has been closed for replies.

1 reply

Community Expert
October 22, 2023

Unfortunately you haven't given us any information about your system. Therefore, all proposed solutions are a look into the crystal ball

In a first step try is to reset the preferences to the default settings.

Reset Procedure:

  • Close Lightroom.
  • Windows: Hold down [Alt]+[Shift] while restarting Lightroom.
    Mac: Hold down [Opt]+[Shift] while restarting Lightroom.
  • Overwrite the Preferences when prompted by the dialog.
  • Close Lightroom.
  • Restart Lightroom.

 

It's recommended to backup your preferences before you reset the preferences to the default settings: 

https://helpx.adobe.com/lightroom-classic/kb/preference-file-and-other-file-locations.html

 

If this doesn't help, please provide a copy of your 'System Info'. This can be get from the LrC Help > System Info menu item. There's a copy button in the System Info dialog. Press this button and paste the info into your next forum post.

 

Is your system up-to-date? Do you have installed all recent updates and patches for the operating system and the device drivers, especially the graphic driver. If you have a NVidia graphic card installed, make sure that you are using the recent Studio version of the driver, not the Game Ready version.

What has been changed on your system before the error occur?

 

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI