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Participant
July 7, 2019
Question

Black screen on Slideshow start

  • July 7, 2019
  • 1 reply
  • 1404 views

When I start a slideshow I mostly get a Total black screen. If I let it go for a time and click on the screen I go back to the Lightoom screen. I can see that the slidescreen has started because the highlighted image on the film strip has moved from left to right.

I have a saved slide show that worked once then I get the black screen each time. I have another slideshow that always works correctly. I believe I created them the same way but wouldn't bet on it.

They are very simple slideshows with no fancy options and with 'standard' quality

Lightroom Classic version 8.3.1 Windows 10

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    1 reply

    AxelMatt
    Community Expert
    Community Expert
    July 7, 2019

    Please try switch off the GPU support from the Lightroom preferences and check if that helps to fix the issue

    Go to Lightroom > Preferences > Performance tab > Uncheck "Use Graphics Processor" > Restart Lightroom.

    Adobe Lightroom GPU Troubleshooting and FAQ

    My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI
    LexwwAuthor
    Participant
    July 7, 2019

    Thank you for the response. I have checked the graphics as you advised and found it to be 'unchecked'.

    However, after I sent my request I tried more slideshows and had 100% success, I have no idea why.

    Thank you again, I will be back again if I have the problem again.

    Rob_Cullen
    Community Expert
    Community Expert
    July 7, 2019

    A simple 'over-sight' that has caught me out-

    I had the "Intro Screen" option checked (defaults to Black), and "Manual" playback set.

    [Play] was just showing the black intro screen waiting for a key press!

    Regards. My System: Windows-11, Lightroom-Classic 15.1.1, Photoshop 27.3.1, ACR 18.1.1, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0.2 .