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LauraKF874
LauraKF874
Participant
October 13, 2019
Question

Blank Screen - Ligthroom Classic

  • October 13, 2019
  • 3 replies
  • 176 views

Hello! Today, I was importing some new photos to my LR Classic. I was going to edit some pictures from a previous import. I can see all the picutres in Library tab, however, when I click on the Develop tab, I am unable to see the picutre in the large box and I'm unable to edit. I only get a blank screen. I can see the library of pictures at the bottom of the screen and the one picure that I've selected in the upper left hand corner, but not in the large box for editing. Help! Not sure what is going on. I haven't logged in, in about 1 month, so I am not sure what is happening. 

    This topic has been closed for replies.

    3 replies

    GoldingD
    GoldingD
    Legend
    October 14, 2019

    Oh, you have not  used in a month? Bring up your Adobe Creative Cloud Desktop App, sign out, the sign in. You might have missed a date when your subscription needed to be authenticated.

     

     

    GoldingD
    GoldingD
    Legend
    October 14, 2019

    First off, you  might want to consider a nice screenshot app like PicPick (free to home  users):

    https://picpick.app/en/

    Nope, I do not work for them, etc. etc.

     

    Took me a few to realize I was not looking at a underdeveloped selfi. 

     

    Second up, and more to the issue at hand, please share with us your system information as lightroom reports  it. Click on Help. then System Information, then Copy. Paste into a response.

    PLEASE USE THE BLUE BUTTON WHEN REPLYING TO POSTS.
    Helps to show posts in date/time order, improves visibility (as not hidden in a reply to a reply), and is easier to use

     

    Interested in Version, License status, DirectX vs OpenGl, GPU make/model/driver. and who knows what else might pop up.

     

     

    Rob_Cullen
    Community Expert
    Rob_CullenCommunity Expert
    Community Expert
    October 14, 2019

    Try disabling GPU acceleration in Lr Preference performance panel.

    For Windows- If this 'fixes' the issue  you might also check for updates to your Graphic Card Driver from the card manufacturer and try GPU acceleration again.

    For Mac- Have the latest OS installed. (If Catalina- update Lr-CLassic to 8.4.1)

    Regards. My System: Windows-11, Lightroom-Classic 15.3, Photoshop 27.5, ACR 18.3, Lightroom 9.3, Lr-iOS 10.4.0, Bridge 16.0.3 .
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