Skip to main content
Participant
April 14, 2019
Question

Blurry Thumbnails on Lightroom Classic CC Import Module

  • April 14, 2019
  • 3 replies
  • 4210 views

I just spent nearly two hours today with Adobe tech support having full access to my computer to fix this problem with no light at the end of the tunnel

When I try to import photos into Lightroom Classic CC 8.2.1 in OS Mojave, the thumbnail are blurry regardless the file handling settings. If I just import all the photos, the thumbnails become clear. The problem is that I don't usually import ALL my photos - only the good ones. If a photo is out of focus, I don't want to import it. However, I can't tell when the thumbnails are blurry. This is a major wrench in my workflow. Anyone else encounter this and *hopefully* come up with a solution/workaround?

    This topic has been closed for replies.

    3 replies

    Per Berntsen
    Community Expert
    Community Expert
    April 16, 2019

    The import module is designed for speed rather than quality, so it displays small thumbnails embedded in the files in grid view.

    Pressing E will display a larger preview, if one exists. You can then use the arrow keys to move to the next or previous image, and uncheck Include in Import if you like.

    When you import raw files, pressing E will display a full resolution jpg preview embedded in the raw file.

    Lightroom will not create any previews of its own until you click Import.

    So you either have to check for sharpness after importing, or use other software before importing to Lightroom.

    I use ACDSee, and a good free option is the FastStone image viewer.

    Participant
    June 4, 2019

    This cannot be the answer, I have the same issue, pressing E just shows the larger preview, which still is totally blurry. I don't want to user other programs, because Lightroom did this well before. I have 1000 images, and I only want to import those, I want to keep! My workflow is heavily disturbed by this too!

    AxelMatt
    Community Expert
    Community Expert
    June 4, 2019

    Please try switch off the GPU support from the Lightroom preferences and check if that helps to fix the issue

    Go to Lightroom > Preferences > Performance tab > Uncheck "Use Graphics Processor" > Restart Lightroom.

    Adobe Lightroom GPU Troubleshooting and FAQ

    My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo
    GoldingD
    Legend
    April 16, 2019

    what happens if you do not select to create smart previews?

    Tony_See
    Inspiring
    April 15, 2019

    It would be helpful if you could post a screen shot of this issue thanks?

    Which camera are you using?

    ridzomomAuthor
    Participant
    April 15, 2019

    Here's the screenshot.