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Inspiring
Jun 18, 2024 6:36 PM UTC
Answered

Book Module Crashes when selected

LRc crashes when Book Module selected - app unuseable - please fix asap

 

LRc 13.3.1

MacOS Sonoma 14.5

M1 Macbook Pro 16

Select Book Module (All other modules work) and app crashes out (to Finder/desktop)

 

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Aerodatic.comCorrect answer
Inspiring
Oct 26, 2024 1:17 PM UTC

Thanks for the community help with this issue - came back to the issue today (been busy with life) and the latest update of Lightroom has fixed whatever the error was!

9 replies

Aerodatic.comAuthorCorrect answer
Inspiring
Oct 26, 2024 1:17 PM UTC

Thanks for the community help with this issue - came back to the issue today (been busy with life) and the latest update of Lightroom has fixed whatever the error was!

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akispapazoglou
Participant
Jul 9, 2024 1:12 PM UTC

Did you find a solution? Same thing happens to me

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Inspiring
Aug 1, 2024 5:25 PM UTC

Hello none. Ongoing Issue - I intend to call/chat with Adobe for a fix asap.

 

Any luck yourself?

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akispapazoglou
Participant
Aug 1, 2024 6:07 PM UTC

Ended up deleting everything Adobe related using the Adobe Cleaner Tool and reinstalled everything. Note that this deletes everything including Preferences, Photoshop actions etc. So make a backup of the things you need.

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JohanElzenga
Community Expert
Community Expert
Jun 18, 2024 7:10 PM UTC

I can't reproduce that on my M1 Max 16" MacBook Pro and MacOS 14.5. Try resetting the preferences to see if that solves the issue: https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/

 

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-- Johan W. Elzenga
Inspiring
Jun 22, 2024 2:02 PM UTC

I tried resetting preferences, uninstall, reinstall, new catalogue - same crash

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Sameer K
Community Manager
Community Manager
Jul 1, 2024 2:59 PM UTC

Hey, @Aerodatic.com. Welcome to the Lightroom Community. I'll help you figure this out.

 

Is there a crash report when Lightroom crashes? Please submit the crash reports to us: https://adobe.ly/45BlpG4

To begin troubleshooting, test some variables like:

  • Unplug any external peripherals & use wired input devices.
  • Unplug external drives.
  • Temporarily, unplug extra displays & only keep one active at a time.

Try this series of steps:

  • Uninstall Lightroom Classic & restart the machine
  • Instal Lightroom Classic again, but do not launch it yet.
  • Ensure Lightroom Classic has the required permissions on macOS: https://adobe.ly/45AcLYx
  • Try launching Lightroom Classic now.

Let me know how it goes.

Thanks!
Sameer K

(Use '@mention' to tag me when you reply)

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