Inspiring

Answered

Book Module Crashes when selected

Forum|Forum|2 years ago
June 18, 2024
3 replies
770 views

LRc crashes when Book Module selected - app unuseable - please fix asap

LRc 13.3.1

MacOS Sonoma 14.5

M1 Macbook Pro 16

Select Book Module (All other modules work) and app crashes out (to Finder/desktop)

macOS

This topic has been closed for replies.

Correct answer Aerodatic.com

Thanks for the community help with this issue - came back to the issue today (been busy with life) and the latest update of Lightroom has fixed whatever the error was!

A

Aerodatic.comAuthorCorrect answer

Inspiring

Thanks for the community help with this issue - came back to the issue today (been busy with life) and the latest update of Lightroom has fixed whatever the error was!

akispapazoglou

Participant

Did you find a solution? Same thing happens to me

A

Aerodatic.comAuthor

Inspiring

Hello none. Ongoing Issue - I intend to call/chat with Adobe for a fix asap.

Any luck yourself?

akispapazoglou

Participant

Ended up deleting everything Adobe related using the Adobe Cleaner Tool and reinstalled everything. Note that this deletes everything including Preferences, Photoshop actions etc. So make a backup of the things you need.

JohanElzenga

Community Expert

I can't reproduce that on my M1 Max 16" MacBook Pro and MacOS 14.5. Try resetting the preferences to see if that solves the issue: https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/

-- Johan W. Elzenga

A

Aerodatic.comAuthor

Inspiring

I tried resetting preferences, uninstall, reinstall, new catalogue - same crash

Sameer K

Community Manager

Hey, @Aerodatic.com. Welcome to the Lightroom Community. I'll help you figure this out.

Is there a crash report when Lightroom crashes? Please submit the crash reports to us: https://adobe.ly/45BlpG4

To begin troubleshooting, test some variables like:

Unplug any external peripherals & use wired input devices.
Unplug external drives.
Temporarily, unplug extra displays & only keep one active at a time.

Try this series of steps:

Uninstall Lightroom Classic & restart the machine
Instal Lightroom Classic again, but do not launch it yet.
Ensure Lightroom Classic has the required permissions on macOS: https://adobe.ly/45AcLYx
Try launching Lightroom Classic now.

Let me know how it goes.

Thanks!
Sameer K

(Use '@mention' to tag me when you reply)

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