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Oneleve
Participating Frequently
November 27, 2018
Question

Buggy Lightroom since upgrade 6 months ago

  • November 27, 2018
  • 4 replies
  • 683 views

After upgrading Lightroom, it started to freeze on import, help centre created a new user on my Mac and so have been using that with the old catalogue until a month ago when now Lightroom quits unexpectedly and then will not reopen any of the most recent catalogues as it says they are corrupted.... losing the will. 

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    4 replies

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    Rich695072
    Participant
    January 14, 2022

    DId you ever get your buggy issues fixed  I recently downloaded a new (?? 5.0 lightroom ) Dec 2021  ??do I have a really old one ??
    Rich 

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    OneleveAuthor
    Participating Frequently
    December 13, 2018

    At first could not open any catalogues (gulp) then support suggested I turned off the GPU support - did that, can now open some catalogues but some back up s cannot be opened.  In desperation I am working with one seemingly stable catalogue and adding new images to that.  However, I cannot back up this or ANY catalogue.  Feel slightly worried as if this catalogue goes wrong, I have lost a lot of work.  Help!

    This LR CC has been buggy for a while and I losing confidence n this software which I have used for 10 years now.

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    OneleveAuthor
    Participating Frequently
    December 13, 2018

    Mac OS 10.14.1 LR 8.1

    A
    Community Expert
    AxelMattCommunity Expert
    Community Expert
    November 27, 2018

    Which version of MacOS do you use?

    Which version of Lightroom do you use?

    At the moment the actual version of Lightroom Classic CC is version 8.0 If you don't has installed this version and you have subscribed a plan please install the latest update and check.

    If you have tried to deactivate the GPU support?

    Adobe Lightroom GPU Troubleshooting and FAQ

    My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI
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    OneleveAuthor
    Participating Frequently
    November 28, 2018

    LR Classic CC 8.0

    Mac 10.14

    It has not bee right for about 6 months since I was in touch last time. Using LR has become a nightmare. I am not sure what to do about sync’d catalogues which it now says it cannot sync as the only catalogue I can open is from 4 months ago… so the images I have shared on the mobile apps is diff top the catalogue I am on now… its all a mess.

    Rob

    Sahil.Chawla
    Adobe Employee
    Sahil.Chawla
    Adobe Employee
    November 27, 2018

    Hi there,

    Sorry to hear about the performance issues with Lightroom, could you please let us know the exact version of Lightroom and operating system you're working on?

    Also, have you tried turning off the Graphics processor from the Lightroom preferences? Go to Lightroom > Preferences >Performance tab > Uncheck GPU > Restart Lightroom.

    Regards,
    Sahil

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    OneleveAuthor
    Participating Frequently
    December 13, 2018

    Yes tried that, managed to open one catalogue and have started work with that one but I still cannot back up any catalogues or export any catalogues

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