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Participating Frequently
January 2, 2018
Question

Camera RAW works from windows but not from LightRoom, please help!

  • January 2, 2018
  • 2 replies
  • 1013 views

Hello,

I have Light Room v5.7.1 and Photoshop CS5 extended edition.

I am able to load up a RAW file from my hard drive into CS5 via the Camera RAW plug-in without any problems (double click on the raw image file in windows explorer, the photo opens automatically in Camera RAW, I make some edits, then proceed into CS5 for further editing)

However when I try and open the exact same file from the Light Room application (right click, Edit In > Edit In Adobe Photoshop CS5) I get the following message:

This version of Lightroom may require the Photoshop Camera Raw plug-in version 8.7.1. for full compatibility. Please update the Camera Raw plug-in using the update tool in the photoshop hjelp menu.

I have tried to update the plug-in via photoshop. I have also tried manually downloading the latest plug-ins direct from the Adobe website.

- I have successfully managed to manually update to Camera Raw v6.7 via the direct download, however this does not seem to be recent enough to work with my version of Lightroom (at least, I am getting the same error message as above)

- I have succesfully downloaded the Camera Raw v7.1 installer, however I have failed to get this update to install (I get an error message saying: Updates could not be applied. This patch is not applicable for you)

- I have not been able to find a v8.7.1 update for Camera Raw on the Adobe website (only DNG converter, and I dont know what that is)

Either way, it seems that the Camera Raw plug-in isn't really the issue because I can open all of my RAW files across a number of different camera formats directly from my hard-drive, so the Camera Raw plug-in must be of a sufficient update version to cope with all the file formats I use. The problem is with Lightroom.

Any advice would be appreciated. Thanks.

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    2 replies

    Community Expert
    January 2, 2018

    Your Photoshop CS5 supports only an associated generation of ACR. Your Lightroom 5.x also embodies a particular generation of processing, which matches that of a newer generation of ACR and Photoshop. So there is a mismatch (the version numbers for CS and for LR did not match up with each other).

    This means you need Lightroom to "render" and save a working file, which PS will then open for your further editing. That is the same method as can be used with any external editing program. This working file is also imported straight away by LR; and whenever you Save any further changes to that file from your editor program, these changes are then noticed and displayed by LR.

    Even when you DO have version inter-compatibility, you will still not see the ACR window anyway, coming from LR into PS.

    Lightroom's conversion settings / adjustments as they currently stand, are the ones which will get applied to the brand new working document.

    The principal effective difference when you don't have a fully compatible partnership of PS and LR, is that the image first seen in PS is necessarily an already saved file, and is already imported to LR. The other way, until it is Saved there is no file yet present on disk, hence nothing of this new image version is as yet imported to the Catalog.

    Also, some special means of opening images into PS are disabled - Smart Object, and As Layers / HDR / Photomerge.

    Participating Frequently
    January 2, 2018

    Thank you.

    When you say there is a mis-match between my versions of LR and CS5, do you really mean that there is a mis-match between LR and Camera Raw?

    Because I clearly have a version of Camera Raw on my laptop that is capable of opening and editing all of the different RAW files that I have on my hard drive. And this works fine with the version of Photoshop that I have. If I by-passed the LR stage of my workflow, I would be fine.

    The reason why I am confused by this is because of the error message that LR gives me - which seems to suggest that updating my version of Adobe Camera Raw will solve the compatibility issues. However, you are suggesting that its actually LR that is causing the compatibility problems, as it is not of a sufficiently recent version to cope with the newer format. Is that right?

    Community Expert
    January 2, 2018

    Sorry if unclear. Yes, there is a mismatch of ACR and Lightroom but resolving this may only be possible with a different version of Photoshop installed. You cannot mix and match: since each generation of ACR is restricted to work with a particular generation of PS. So the version of PS which you are using, is indirectly important here.

    On the other hand, Lightroom can still operate fine, and also can successfully convert, save and submit rendered image files for editing in Photoshop (or other program), and then automatically import the results back again, and continue to work back and forth: even when there is no ACR whatever present on that computer.

    LR contains all the needed tools for getting the Raw conversion you want, just the same as in ACR of a contemporary version (and if your LR is of a newer generation than your ACR, then LR offers a more up-to-date feature set / Process Version; this is where the compatibility issue comes in). Getting LR to render the image rather than ACR, sidesteps that incompatibility.

    Once ACR is the same as or newer than LR, then since ACR can now understand everything LR might send its way, a different workflow becomes possible (and preferred). In that case LR does no conversion itself; it sends its Raw conversion instructions, plus a link to the related Raw file, to ACR. Which silently processes that (usually, without opening up any window for further user interaction) and displays the results directly into the PS working environment.

    If you have been seeing an ACR window, while going from LR into PS, this may be because PS is set to open up incoming non-Raw images as well as Raw images, into ACR on the way. In that case it will in fact be a (LR-rendered) already converted bitmap which you are dealing with, not referring back to the Raw file itself.

    • If what then opens into PS is titled with the name of a Raw file, then this is a Raw conversion newly made by ACR (on LR's instructions, by default) which is not as yet saved - and when that does happen, this will be seen to be in fact a a bitmap not a Raw.
    • If what opens into PS, or into ACR if so configured, is titled with the name of a TIFF or PSD - then this a finished Raw conversion which has been generated by Lightroom and saved to disk already, having required no help from ACR to achieve that much. PS is being invoked for the sake of its layers and other bitmap editing tools and not for any sort of Raw conversion.
    • Within ACR, one easy confirmation that you are dealing with a bitmap not a Raw, is that the Colour Temperature slider shows an arbitrary scale with 0 in the middle, rather than showing specific Kelvin degrees.
    Akash Sharma
    Legend
    January 2, 2018

    Hi Rocket1978,

    Thanks for the detailed post. As you've mentioned that whenever you open Photoshop from Lightroom you get an prompt saying " This version of Lightroom may require the Photoshop Camera Raw plug-in version 8.7.1".

    Have you tried selecting the option Open Anyway to edit your image with full compatibility and still see the error message the next time you open an image in Photoshop from Lightroom?

    Also, Which camera have you used to capture the edited image in Lightroom that you're also trying to open into Photoshop CS5?

    Note that Photoshop CS5 does not support camera raw version 8.7.1(if the camera needs it).

    Let us know the outcome.

    Thanks,

    Akash

    Participating Frequently
    January 2, 2018

    Hello Akash,

    Thanks for replying so quickly.

    1. Yes, I usually choose the option to "open anyway", however this simply opens the file directly into CS5 interface, it does not open via Adobe Camera Raw plug-in. So if I need to make any changes to the RAW file using Camera Raw (which I usually do) before CS5 it is unfortunately not a very helpful option. The only way I can get the file(s) to open into Camera Raw first is if I open them directly via Windows Explorer.

    2. The files I have on my hard drive are a variety of RAW file formats.

         - CR2 files from a series of Canon 5D models (original 5d, mk2 and mk3)

         - RW2 files from a Panasonic lumix GF3

         - Also some older Nikon raw files cant remember the Nikon camera model number off-hand but the extension is .NEF

    One thing that has just occurred to me is that I have used Lightroom for a number of years and when I first started using it I was able to open some (but perhaps not all) RAW files into Camera Raw. However I have just test-opened a number of files, going back many years and across all of the different RAW formats mentioned above, and none of them are opening in Camera Raw, even the older formats which I would expect to work with LR5/CS5.

    Thanks for your advice

    Just Shoot Me
    Legend
    January 2, 2018

    Rocket.1978  wrote

    Hello Akash,

    Thanks for replying so quickly.

    1. Yes, I usually choose the option to "open anyway", however this simply opens the file directly into CS5 interface, it does not open via Adobe Camera Raw plug-in. So if I need to make any changes to the RAW file using Camera Raw (which I usually do) before CS5 it is unfortunately not a very helpful option. The only way I can get the file(s) to open into Camera Raw first is if I open them directly via Windows Explorer.

    Never does the ACR plugin open when sending a file from LR to PS. All the RAW processing is done in LR, even it you didn't do any additional processing/editing in LR, and then sent to PS. If the first thing you do in PS is Save the file it will turn from being listed as a RAW file to the file type you have chosen in the External Editing tab of the LR preferences.