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Lisa M Erickson
Participant
June 17, 2025
Question

Can not get photo to email in LrC.

  • June 17, 2025
  • 1 reply
  • 128 views

I just can't get a photo to email in LrC. I've tried everything. I have a Mac fyi. It's a problem with the outgoing server I'm guessing. 

1 reply

Anshul_Saini
Community Manager
Community Manager
June 17, 2025

Hi @Lisa M Erickson,

 

Thanks for reaching out. I just tested this on my end using Lightroom Classic on a MacBook, and I’m not seeing any issues sending emails through Gmail, Outlook, or Apple Mail.


Here are a few things you can try next:
 1. Remove and re-add your email account inside Lightroom, making sure the credentials are entered correctly and validated.
 2. Ensure your email account has enough storage space to send attachments.
 3. If you’re on a corporate or office internet connection, try switching to a mobile hotspot or home Wi-Fi, just to rule out any firewall or network filtering issues.
 4. You can also review and allow all the necessary network endpoints required by Adobe services: https://adobe.ly/4jUxRqc


Also, are you getting any specific error messages when sending the email, and if the sending email progress bar gets completed?


Let me know what you see, and I’ll do my best to walk you through it!

 

Best,

Anshul Saini