can't access fine art paper setting Canon Pro-10

Forum|Forum|3 years ago
December 19, 2022
3 replies
1279 views

I run on Lightroom Classic 12. 1, Mac OSX 12.6.2 and have a Canon Pro-10. I updated the Canon print drivers from their site and want to print on Canon Premium Fine Art Smooth but the settings for all Fine Art Papers are grayed out in the Quality and Media window, even when manual feed is selected. Any help would be appreciated!

macOS

This topic has been closed for replies.

TheDigitalDog

Inspiring

What you are showing has nothing to do with Lightroom Classic, this is all an attribute of the print driver.

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

M

marks80444158Author

Participating Frequently

thank you. I'll check it out.

J

JimHess

Inspiring

Even though Fine Art Papers is highlighted, Photo Papers is the one that has a checkmark by it. So photo papers must be the one that is actually selected. My only suggestion would be to refer to the instructions packaged with the paper to see what the appropriate settings should be for your printer when using the paper. If you have already done that then I suppose my answer has just wasted your time.

M

marks80444158Author

Participating Frequently

Thanks for trying! All help is appreciated!

Michael J. Hoffman

Community Expert

You are showing the printer dialog, which is a Mac system dialog and not part of Lightroom. Can you show your print job section of Lightroom's interface? Do you have Color management set to be "Managed by Printer," or do you have the paper profile set there?

M

marks80444158Author

Participating Frequently

Thanks Michael. I'm making progress. The Canon tech rep had me delete the print drivers (finder/go/library/printers/Canon) before installing the updated Canon print drivers for their many papers. When I had installed the updated print drivers previously they hadn't overwritten the old drivers. I'm not sure I'm doing this right though - here are a few screenshots of the Apple print settings.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded