I want to preface this by saying that Lightroom ran almost flawlessly before this update (v15.3). Windows 11. I have an AMD Ryzen 7 5800x 8-Core Processor with over 24GB of available memory. There’s no reason for this. Literally what’s not an issue with this update? So far I’m seeing:can’t apply certain mask presets (whiten teeth, sharpen subject, etc) can’t denoise way slower than usual (like slows my entire computer down) constant freezing tried turning off GPU support after someone recommended that after a previous update and it made it completely unusable selected multiple files for exporting and only 1/3 actually exported sometimes just refuses to export at all sometimes says inadequate disc space when there is more than enough can’t open anything else while LR is open optimizing catalog now and it’s totally frozen had to hard reset my pc because not even task manager would come upI’m about to attempt uninstalling and reinstalling. If that doesn’t work, I’m probably going to switch to DXO because I cannot stand this.

Participating Frequently

Question

can’t apply certain mask presets (whiten teeth, sharpen subject, etc)

Forum|Forum|1 month ago
May 20, 2026
4 replies
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I want to preface this by saying that Lightroom ran almost flawlessly before this update (v15.3). Windows 11. I have an AMD Ryzen 7 5800x 8-Core Processor with over 24GB of available memory. There’s no reason for this.

Literally what’s not an issue with this update? So far I’m seeing:

can’t apply certain mask presets (whiten teeth, sharpen subject, etc)
can’t denoise
way slower than usual (like slows my entire computer down)
constant freezing
tried turning off GPU support after someone recommended that after a previous update and it made it completely unusable
selected multiple files for exporting and only 1/3 actually exported
sometimes just refuses to export at all
sometimes says inadequate disc space when there is more than enough
can’t open anything else while LR is open
optimizing catalog now and it’s totally frozen
had to hard reset my pc because not even task manager would come up

I’m about to attempt uninstalling and reinstalling. If that doesn’t work, I’m probably going to switch to DXO because I cannot stand this.

Per Berntsen

Community Expert

So did updating the GPU driver fix any issues at all?
Exclamation marks on thumbnails indicate that the image is missing.
Click the exclamation mark to locate the image and fix.
See also https://www.lightroomqueen.com/lightroom-photos-missing-fix/

What does the error message say when you can’t apply presets?

cbbrookephotoAuthor

Participating Frequently

The file was not missing. It had a big circle and said “LR has encountered an error reading this photo.” It went away when resetting LR. For the preset error, it said something like “an unexpected error occurred while processing.” Updating the GPU driver did nothing. Turning off GPU support fixed it so far.

cbbrookephotoAuthor

Participating Frequently

It is still having issues with the “an unexpected error occurred while processing” despite applying the selected presets after resetting LR.

Per Berntsen

Community Expert

DirectX: NVIDIA GeForce RTX 5080 (32.0.15.9186)

Your GPU driver is four months old, and it seems to be a Game ready driver. (not recommended)
Do a clean install of the latest Studio driver, which you can download here:

https://www.nvidia.com/en-eu/drivers/details/265478/

Or use the Nvidia app to download and install if you have it installed.

cbbrookephotoAuthor

Participating Frequently

Updated. Still won’t apply certain presets without throwing errors. Getting the (!) on photos. Freezing whole computer.

cbbrookephotoAuthor

Participating Frequently

Adding more since I can no longer edit my post:

GEN AI remove only works ½ the time
a lot of presets don’t work
can’t copy my edits from one photo to others

Per Berntsen

Community Expert

Reinstallling is not likely to fix any of these issues.
Please go to Help > System info in LrC, click the Copy button and paste in a new reply.

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Then paste the system info, which can now be optionally hidden to avoid excessive scrolling.

cbbrookephotoAuthor

Participating Frequently

Lightroom Classic version: 15.3 [ 202604090947-8f3672ed ]
License: Creative Cloud
Language setting: en
Operating system: Windows 11 - Home Premium Edition
Version: 11.0.26200
Application architecture: x64
System architecture: x64
Logical processor count: 16
Processor speed: 4.2GHz
SqLite Version: 3.36.0
Adobe GSDK Version: 1.4.0.213

CPU Utilisation: 6.0%
Power Source: Plugged In
Built-in memory: 32683.0 MB
Dedicated GPU memory used by Lightroom: 37.1MB / 15979.0MB (0%)
Real memory available to Lightroom: 32683.0 MB
Real memory used by Lightroom: 1490.0 MB (4.5%)
Virtual memory used by Lightroom: 1957.7 MB
GDI objects count: 754
USER objects count: 3387
Process handles count: 2744
Memory cache size: 440.3MB
Internal Camera Raw version: 18.3 [ 2527 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 133MB / 16341MB (0%)
Camera Raw real memory: 144MB / 32683MB (0%)

Cache1:
NT- RAM:0.0MB, VRAM:0.0MB, Combined:0.0MB

Cache2:
m:440.3MB, n:0.0MB

U-main: 127.0MB

System DPI setting: 96 DPI
Desktop composition enabled: Yes
Standard Preview Size: 1936 pixels
Displays: 1) 1920x1200, 2) 1920x1200
Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info:
DirectX: NVIDIA GeForce RTX 5080 (32.0.15.9186)
Init State: GPU for Export supported by default
User Preference: Auto
Enable HDR in Library: OFF
GPU for Preview Generation: Off (S5_15)

Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic
Library Path: C:\Users\carissaxxcatastrophe\Pictures\Lightroom\Lightroom Catalog.lrcat
Settings Folder: C:\Users\carissaxxcatastrophe\AppData\Roaming\Adobe\Lightroom

Installed Plugins:
1) AdobeStock
2) DxO PureRAW 6
3) DxO PureRAW 6 Importer
4) Flickr

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