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STEFANO22400525m1ds
Participating Frequently
December 26, 2021
Answered

Can't create directory at :users/*****/pictures Lightroom Mac

  • December 26, 2021
  • 3 replies
  • 369 views

I update Lightroom to the last version.Now when I open it a popup with "Cant't create directory at Users/*****/Pictures appears.I close it,mtry to go to preferences to see maybe what is happening and the program crashes.

Mac Intel with monterey

 

Thanks

 

Stefano Padovan

This topic has been closed for replies.
Correct answer JohanElzenga

1: Did you perhaps move your Pictures folder and placed an alias in the default location?

2: Can you post a screenshot of the error dialog?

 

3 replies

JohanElzenga
Community Expert
JohanElzengaCommunity Expert
Community Expert
December 27, 2021

Go to MacOS System Preferences and make sure Lightroom has all the permissions it needs.

 

If that does not help, check the permissions of the Pictures folder. https://support.apple.com/en/guide/mac-help/mchlp1203/mac

-- Johan W. Elzenga
S
STEFANO22400525m1dsAuthor
Participating Frequently
December 27, 2021

Hi and thanks for the post but...no way.I did yesterday all the things giving permissions to read and write,I checked again now but noway,alway can't create directory.Moreover when I click preferences the program crashes.

JohanElzenga
Community Expert
JohanElzengaCommunity ExpertCorrect answer
Community Expert
December 27, 2021

1: Did you perhaps move your Pictures folder and placed an alias in the default location?

2: Can you post a screenshot of the error dialog?

 

-- Johan W. Elzenga
    GoldingD
    GoldingD
    Legend
    December 26, 2021
    Mac Intel with monterey

    So MACOS  Monterey, but what  version? 12.0?12.01? 12.1?

    S
    STEFANO22400525m1dsAuthor
    Participating Frequently
    December 27, 2021

    Lightroom is the last 11.1 Monterey is 12.1

    I updated to 12.1,in the afternoon I tried for a pic lightroom and I received the message can't create directory,I tried Onyx,sos disk and everything...nothing.I uninstalled that version with a total clean up of lightroom files,installed the previous version 11 that was workin but...no way

    GoldingD
    GoldingD
    Legend
    December 26, 2021
    I update Lightroom to the last version.

    Words like update, updated, latest, current are often meanigless

    What is the specific Lightroom Classic vetsion, A number, is it v11.1?

    S
    STEFANO22400525m1dsAuthor
    Participating Frequently
    December 27, 2021

    Yes,trough creative cloud the last version creative asked is 11.1

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