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Participant
October 6, 2019
Question

Can’t download

  • October 6, 2019
  • 4 replies
  • 171 views

my Lightroom app isn’t working it keeps saying can’t download image how can I fix this issue. It won’t let me edit any photos or select them 

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    4 replies

    GoldingD
    Legend
    October 6, 2019

    I ihink your use of the word download is throwing me off. Makes me think not Lightroom Classic, but then v 4.4 could be very very old Lightroom perpetual (a.k.a stand alone)

     

    So, a bit of info via Lightroom

     

    Could you..

     

    In lightroom click on Help, then System Information (Sys Info), then Copy. And paste that into a reply.

     

    Note that on this wonderful (not) new forum, replying to a reply is clunky. To work around it, Start your reply, just some words, post your reply, then edit your reply to properly finish it.

     

    Adobe, are you listening?

     

     

    GoldingD
    Legend
    October 6, 2019

    Ahh, wait a sec. Are you talking about the Adobe a Creative Cloud Desktop App?

    https://www.adobe.com/creativecloud/desktop-app.html

    GoldingD
    Legend
    October 6, 2019

    What device do you run this particular lightroom on?

     

     

    GoldingD
    Legend
    October 6, 2019

    Please verify what Lightroom you are using, and what version, In Lightroom, /Help/About/

    Participant
    October 6, 2019
    The light room app it’s like blue 4.41??