Can't download any Adobe products even though my OS is compatible and I meet all system requirements

Forum|Forum|1 year ago
December 31, 2024
1 reply
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I am up to date with the latest update for Windows 11 (24H2). I have an I7 13th gen, gtx 1060 6gb, 32gb of ram, etc. I meet all of the system requirements to download lightroom classic (and every other adobe product), but for some reason, the download button is blocked out and it says that I can't download it (or any product) because my current OS isn't supported.

[moved from bugs to discussions according to the community rules - Mod.]

Windows

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Correct answer timothy_8189

SOLVED. All I had to do was instead of downloading it on the web on Adobe's official website, all I had to do was download the creative cloud app on my computer, sign into my account on the web, and then download lightroom in the desktop app.

T

timothy_8189AuthorCorrect answer

Participant

SOLVED. All I had to do was instead of downloading it on the web on Adobe's official website, all I had to do was download the creative cloud app on my computer, sign into my account on the web, and then download lightroom in the desktop app.