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Anonymous
Dec 31, 2024 6:28 AM UTC
Answered

Can't download any Adobe products even though my OS is compatible and I meet all system requirements

I am up to date with the latest update for Windows 11 (24H2). I have an I7 13th gen, gtx 1060 6gb, 32gb of ram, etc. I meet all of the system requirements to download lightroom classic (and every other adobe product), but for some reason, the download button is blocked out and it says that I can't download it (or any product) because my current OS isn't supported.

 

[moved from bugs to discussions according to the community rules - Mod.]

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Correct answer
Dec 31, 2024 6:38 AM UTC

SOLVED. All I had to do was instead of downloading it on the web on Adobe's official website, all I had to do was download the creative cloud app on my computer, sign into my account on the web, and then download lightroom in the desktop app.

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Anonymous
Correct answer
Dec 31, 2024 6:38 AM UTC

SOLVED. All I had to do was instead of downloading it on the web on Adobe's official website, all I had to do was download the creative cloud app on my computer, sign into my account on the web, and then download lightroom in the desktop app.

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Ian Lyons
Community Expert
Ian LyonsCommunity Expert
Community Expert
Dec 31, 2024 10:17 AM UTC

I marked your self reply as the 'Correct answer' as it may help others experiencing the same issue.

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