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Sportpix Golf
Participant
January 31, 2022
Question

Can't Find Original Serial Number [for Lightroom 5]

  • January 31, 2022
  • 1 reply
  • 168 views

I bought a macbook pro without realising that my adobe software would no longer work on the new platform. I can't even download the adobe cs6 suite from the dvd, however I have a lightroom 5 instalation disc which downloaded fine. I put the serial number in but it then said this was an upgrade and to put in the original serial number, but I'm sure I chucked out that disc years ago. How do I find my original serial number? The upgrade number appears in my abobe account but not the original

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1 reply

John Waller
Community Expert
Community Expert
January 31, 2022

Out of curiosity, which operating system is your MacBook Pro running?

 

I ask because, if you're trying to install Lightroom 5 (the catalog version which was sold in 2013), it will not run on modern macOS versions such as Catalina, Big Sur or Monterey.