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Participant
September 6, 2018
Question

Can't get presets to import into Lightroom

  • September 6, 2018
  • 3 replies
  • 19742 views

I got a new Mac today and downloaded Lightroom Classic CC. I bought presets awhile ago from The Luxe Lens so I downloaded them to my computer and I have tried everything to get them to work to no avail.

I had Lightroom Classic CC (7.3?) and my files were showing up as xmp. I tried to put them in the develop presets folder, made sure the store presets with this catalog was unchecked. I tried putting the presets pretty much everywhere and could not get them to show up in Lightroom no matter what.

I uninstalled and downloaded Lightroom 7.2 and redownloaded the presets to my computer, tried pretty much everything again! I don't know what I'm doing wrong!


Someone help me please! Ive been at this for about 4 hours now!

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    3 replies

    rubbishscreenname
    Participant
    August 28, 2020

    So sorry this is so long after the original post, but just in case someone comes across here with the same problem as I just did, here's a possible solution.

     

    It was a Mac problem. Try navigating to the folder containing the presets you want to import whereever they are in the Finder. Click on the folder and press command- I, or right click and 'Get Info'. A window pops up with all the info about the folder, size etc and in the bottom right corner there is a small padlock icon. Make sure it's unlocked - click on it and put in your admin password to unlock if necessary. Now it should work as expected with any of your import methods.

     

    In my case I had checked 'keep presets with the catalog' (it's more intuitive for me) and put the folders manually via Finder in the Lightroom Settings / Develop Presets folder. After unlocking the padlocks in Finder, I reopened Lightroom Classic CC (v 9.4 FYI) and they were there as expected in a folder in the Preset list.

     

    I hope this helps someone someday!

    Participant
    November 3, 2020

    Having this exact issue! THANK YOU!

    pagsmuny
    Participant
    February 6, 2019

    Try going to preferences and clicking show partially compatible develop presets. They should show up

    Rob_Cullen
    Community Expert
    Community Expert
    September 6, 2018

    Are you a subscriber to a CC Photography plan?

    Install Classic v7.5 from the CC Desktop App,

    Try the [Right-click] in the Develop module- Presets "User Presets" Group folder and select [Import...]

    Navigate the Finder dialog to the purchased presets and [Import]

    Regards. My System: Windows-11, Lightroom-Classic 15.1.1, Photoshop 27.3.1, ACR 18.1.1, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0.2 .
    tallulah124
    Participant
    September 16, 2018

    I'm having the same issue...

    tallulah124
    Participant
    September 16, 2018

    this is what I see on my screen -- it doesnt want to read the presets

    I have the subscrption for the photography plan,

    just downloaded yesterday to my new mac

    and none of my presets are being read....

    help!

    also I use the desktop version -- cannot use the app cc version coz its too confusing to see.