Can't install most recent update.

Forum|Forum|4 years ago
August 30, 2022
2 replies
201 views

I have tried to install the most recent update to LrC (v 11.5), but I get an error message that says I must save my work and close LrC. It is closed. What now?

Windows

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DdeGannes

Community Expert

You stated. “ It is closed. What now? ”

If you keep getting that message after shutting down your computer and rebooting then there may be a LOCK file present in the folder where your Catalog is located. You will need to delete that lock file it will have the same name as your Catalog with the .lock extension.

The lock file may have remained in place if Lightroom did not shut down properly.

Regards, Denis: Laptop Win 11, ver 24H2, LrC 15.4 PS 27.8;

JohanElzenga

Community Expert

Do as the dialog tells you. You must update from the Creative Cloud app, and indeed Lightroom Classic must not be running because it can't be updated if it is running.

-- Johan W. Elzenga

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