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Z
Zack30526862hnkq
Participant
June 15, 2023
Question

Can't launch the most recent update of Lightroom Classic

  • June 15, 2023
  • 2 replies
  • 281 views

I actually had no issues launching Lightroom Classic until this new patch that I installed today(or yesterday) It now crashes on Startup. I am on a M2 MacBook
Initial crash report was sent to Apple, but noticed the Adobe crash report hidden behind the huge apple one thanks to this thread. Sent using same email as this account.

This topic has been closed for replies.

2 replies

Jonathan Beth
Jonathan Beth
Known Participant
June 15, 2023

for me helped the permission in the folder:

 

/users /xxxx/Library/Logs/Adobe/

then change on writing and reading for staff and everyone!

 

        Jonathan

Rikk Flohr_Photography
Community Manager
Rikk Flohr_PhotographyCommunity Manager
June 15, 2023

We’ve reviewed the email address you use with this forum and find no crash reports in our system.

 

Do you use a different email address when filling out the crash report?

 

Rikk Flohr: Adobe Photography Org
Z
Zack30526862hnkqAuthor
Participant
June 15, 2023

Hmm I thought I had created this account to match the email I used in the Adobe crash log. I no longer am seeing an Adobe crash log on startup crash, only the Apple one.

Here is the initial part of their crash log:


Process: Adobe Lightroom Classic [1969]
Path: /Applications/Adobe Lightroom Classic/Adobe Lightroom Classic.app/Contents/MacOS/Adobe Lightroom Classic
Identifier: com.adobe.LightroomClassicCC7
Version: 12.4 (12.4)
Code Type: ARM-64 (Native)
Parent Process: launchd [1]
User ID: 501

Date/Time: 2023-06-15 09:00:03.7636 -0700
OS Version: macOS 13.4 (22F66)
Report Version: 12
Anonymous UUID: 3661D509-5917-948D-0336-C0DC04067229


Time Awake Since Boot: 3900 seconds

System Integrity Protection: enabled

Crashed Thread: 63 Worker Thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000004
Exception Codes: 0x0000000000000001, 0x0000000000000004

Termination Reason: Namespace SIGNAL, Code 11 Segmentation fault: 11
Terminating Process: exc handler [1969]

VM Region Info: 0x4 is not in any region. Bytes before following region: 105553518919676
REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL
UNUSED SPACE AT START
--->

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