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Participant
June 28, 2023
Answered

Can't move folder in Lightroom Classic

  • June 28, 2023
  • 3 replies
  • 1032 views

I have an external hard drive with two folders of photos that have already been imported into Lightroom. I created a new folder in Lightroom named "All Imported Photos". I'm not trying to move the two existing folders into the newly created "All Imported Photos" in Lightroom. However, every time I try to drag either folder into the new folder, it doesn't work and I get an error message stating "Could not complete the folder move. An uninown error occurred." It's driving me crazy! Does anybody know what I'm doing wrong?

 

Thanks!

Correct answer RedwingCreative

I had the exact same problem, and making sure I had granted full disk permissions on my external drive and all the relevant folders did not fix the issue. What did fix it was going into the folder view WITHIN LIGHTROOM, right-clicking on both the top level folder where all the photos are stored and also the subfolder I was trying to drag into, and selecting "Update folder location...", and then pointing out where the folder was again to Lightroom. After that, I was able to drag another folder into the folder I had just updated with no error.

3 replies

RedwingCreativeCorrect answer
Participant
December 18, 2024

I had the exact same problem, and making sure I had granted full disk permissions on my external drive and all the relevant folders did not fix the issue. What did fix it was going into the folder view WITHIN LIGHTROOM, right-clicking on both the top level folder where all the photos are stored and also the subfolder I was trying to drag into, and selecting "Update folder location...", and then pointing out where the folder was again to Lightroom. After that, I was able to drag another folder into the folder I had just updated with no error.

paraskyAuthor
Participant
June 28, 2023

I figured it out. I went through permissions again and Lightroom has full disk access. I then went to the external drive and for some reason my access was changed to read only. I never changed it so that was weird. I then was able to move the folders, which makes sense. Thanks!

Participating Frequently
April 13, 2025

This fixed it for me, too. Thanks. 

 

I needed to reboot to make the change effective. 

Participating Frequently
April 13, 2025

Update: This fixed it for some folders, but not others.  Super frustrating...

 

dj_paige
Legend
June 28, 2023

Is this a typo?

I'm not trying to move the two existing folders into the newly created "All Imported Photos" in Lightroom.

 

Should it say

I'm now trying to move the two existing folders into the newly created "All Imported Photos" in Lightroom.

paraskyAuthor
Participant
June 28, 2023

Yes, I can't type. It should say now. I can't figure out how to fix it. Thanks

dj_paige
Legend
June 28, 2023

Generally, you should be able to drag one folder into another folder if that's what you want to do. However if it is not working for you, perhaps you have a permission issue with the new folder (or maybe even this problem https://community.adobe.com/t5/lightroom-classic-discussions/quick-tips-how-to-give-full-disk-access-to-lightroom-classic-on-macos/td-p/12913413). Another solution is to do the folder move in your operating system and then re-connect the folders in LrC (see https://community.adobe.com/t5/lightroom-classic-discussions/quick-tips-how-to-give-full-disk-access-to-lightroom-classic-on-macos/td-p/12913413)

 

Also, I propose to almost everyone a different approach, where folder hierarchy and folder location is not important. Use keywords and other metadata for organizing and searching. In that case, folder hierarchy and folder location becomes irrelevant.