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Participant
July 17, 2022
Question

Can't Open Catalog on new laptop

  • July 17, 2022
  • 3 replies
  • 82 views

I bought a new laptop recently.  I've downloaded Lightroom Classic and am trying to link it with my existing catalog.  I keep the catalog and photo library on an external drive and that has always worked well for me.  The version of LRC with which I saved the catalog is the same version that I am trying to open it with.  When I find the folder that the catalog is saved in, Lightroom can't find the file.  It doesn't recognize it as an lrcat file.  But if I go straight to the actual file on my external drive, everything is there and looks fine.  What am I not doing right?

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3 replies

Participant
July 17, 2022

It's been resolved.  I contacted Adobe support through the chat function and we figured out it was a permissions issue.  

Participant
July 17, 2022

It finds the catalog folder just fine, but then can't find the files inside.

GoldingD
Legend
July 17, 2022

In Finder, double click on the catalog.