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Participant
April 23, 2020
Question

Can`t open cr3

  • April 23, 2020
  • 2 replies
  • 208 views

Hello, today I installed the lightroom but I noticed that it does not open cr3 files, they are files from an EOS 250D camera, with the dng the photos stop being so sharp, someone can help me!
Otherwise I will cancel the payment!

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2 replies

GoldingD
Legend
April 24, 2020

Wrong Community Page, this is the site for Lightroom Classic, the desktop program that stores photos on hard drive, not the Lightroom that you store photos on the cloud.

 

Please repost at: https://community.adobe.com/t5/lightroom/bd-p/lightroom?page=1&sort=latest_replies&filter=unresolved

 

GoldingD
Legend
April 24, 2020

Please post your system information as lightroom reports it.

 

In lightroom click on Help, then System Info, then Copy. Paste into a reply, include all info from first line down to and including plugin info, please do not include data after plugin info 

 

 

 

 

Participant
April 24, 2020

Versão do Lightroom: 3.2.1 [ 20200403-1047-0e59df2 ] (Apr 3 2020)
Versão NGL: 1.14.0.16
Sistema operacional: Windows 10
Versão do sistema operacional: 10.0 [18363]
Arquitetura do aplicativo: x64
Arquitetura do sistema: x64
Modelo do computador: ASUSTeK COMPUTER INC. X510UNR / Intel(R) Core(TM) i7-8550U CPU @ 1.80GHz
Contagem de processadores lógicos: 8
Velocidade do processador: 1,9 GHz
Memória interna: 8078,5 MB
Memória real disponível para o Lightroom: 8078,5 MB
Memória real usada pelo Lightroom: 835,8 MB (10,3%)
Memória virtual usada pelo Lightroom: 795,2 MB
Tamanho do cache de memória: 0,0 MB
Versão interna no Camera Raw: 12.2.1 [ 415 ]
Contagem máxima de encadeamentos usados pelo Camera Raw: 5
Otimização do Camera Raw SIMD: SSE2,AVX,AVX2
Memória virtual do Camera Raw: 0MB / 4039MB (0%)
Memória real do Camera Raw: 0MB / 8078MB (0%)
Configuração de DPI do sistema: 120 DPI
Composição da área de trabalho ativada: Sim
Exibições: 1) 1920x1080