Can't update Lightroom to the current version.

Hi  dj_paige, I have spent the last 3 frustrating days trying to get Lightroom upgraded to the latest version. I kept saying that a file corruptred when I subscribed. After spend  6 hours, yes, that is correct 6 hours with 3 Adobe techs they finally admitted that there is a corrupted file and that 'my problem' has been accelerated and I will be contacted by Adobe, wait for it....... the next 48-72 hours!!! Yippee, I cant wait for someone spend time going through my system to tell me that there is a corrupted file!!!!! I did suggest that they cancel my subscription and restart it but they said it wouldn't help as it is a software issue! I cheekily suggest that I should get CC free for the next ten years and they offered me 2 free days off my subscription, I was so grateful and humbled by their generous offer. It has been an incredibly frustrating, stressful, time and money wasting week. I just want the problem fixed. The techs have been really nice and helpful and have done everything in their power to help me but as yet no luck. The really funny thing is that I was a a fellow photographers place the other day and they were working on an image and said what is that dehaze slider? and they said you have it on yours seeing you only subscribed 2 weeks ago and I said I didn't and guess what? I didn't! Sorry about the rant but when you tell 3 techs what you think the problem is only to be ignored and then for them to tell me what I suggested to them is a very frustrating!

And I was put on hold on the Adobe help line for FOUR HOURS!!!!!!! before I hung up.