Participant

Question

Can't upgrade to Lightroom Classic V10

Forum|Forum|5 years ago
November 24, 2020
2 replies
645 views

Hi there - on the creative cloud it shows that my pc is not compatible to upgrade to version 10. Now I can't use lightroom to edit any of my photos. It importants photos into the library but I can't use the development section. Please help!!

This topic has been closed for replies.

L

Ludo E

Participating Frequently

I experience the same, download went well but does not start.

I experience the same, download went well but does not start
I noticed that after trying to start the application it seems like nothing is happening, however I saw in the windows task manager there is indeed a process running (maybe this is the conversion from the catalog that is running) and that the application beware the screen will appear after this conversion is completed.
this is just a thought of my own.

N

Noleen5CCCAuthor

Participant

It says that I need to upgrade to Windows 10 V1903 - if I knew this I would'nt have press update on LC

DdeGannes

Community Expert

Is there a reason that prevents updating your computer to Win 10 V 1903.

Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5,; Lr 6.5, PS 24.7,; ACR 15.5,; (also Laptop Win 11, ver 24H2, LrC 15.3; PS 27.0; ) Camera Oly OM-D E-M1.

JohanElzenga

Community Expert

I think you got two things mixed up. If you can't upgrade to Lightroom Classic 10, then you should not get the option to try. Simply keep using Lightroom Classic 9. If the Develop module (and Map module) isn't working, then Lightroom is running in 'expired' mode. That means that you have cancelled your subscription or logged out and let it expire.

-- Johan W. Elzenga

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Noleen5CCCAuthor

Participant

I haven't cancelled my subscription at all. I did update to V10 but it says
it is not compatible. Is there any way to go back to V9?

dj_paige

Legend

"says it is not compatible"

What are the exact words? What is your operating system version NUMBER?

You should be able to go back to Lightroom Classic 9.4, but first lets make sure you can't use 10.0. https://helpx.adobe.com/download-install/using/install-previous-version.html

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