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vtpeters63
Participating Frequently
October 24, 2024
Question

Cancel subscription Photography Plan

  • October 24, 2024
  • 2 replies
  • 368 views

I started my Photography Plan subscription on 16 April 2014.

I want to terminate the subscription but do not want to pay the fine (currently about €30) for ending my subscription too soon (before the year is over).

I have not found an option that would allow me to cancel the subscription at the next renewal or prolongation (so it ends at 15 April 2025).

Is ther such an option?

If not, when should I have to unsubscribe so...

a. I don't have to pay a fine; and

b. I'm not too late to be stuck with another year's subscription?

This topic has been closed for replies.

2 replies

DdeGannes
Community Expert
Community Expert
October 24, 2024

You have to do that from the Adobe Creative Cloud Application. Top right area select Manage Account. See the screen capture.

 

 

Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5,; Lr 6.5, PS 24.7,; ACR 15.5,; (also Laptop Win 11, ver 24H2, LrC 15.3; PS 27.0; ) Camera Oly OM-D E-M1.
vtpeters63
Participating Frequently
October 25, 2024

I know how to cancel my subscription. That;s how I noticed the 'fine' for canelling too early if I canceled right away.

It just bothers me that there is no way to choose the option to cancel the automatic renewal or prolongation of the plan. This should be an option.

dj_paige
Legend
October 24, 2024

the unsubscribe time to avoid a penalty is a few days before your subscription expires.

 

Go to account.adobe.com, click on Manage Plan, then click on cancel plan