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Participant
January 15, 2023
Answered

Cancelled subscription money refund

  • January 15, 2023
  • 3 replies
  • 619 views

I have cancelled my subscribtion at 15th January (the last day of free trial) but  money was taken a  moment later. How can I get my money back? 
any email adress to contact Adobe? 

Correct answer dj_paige

You will have to call Adobe directly to address billing problems. https://helpx.adobe.com/support/support-new/account-billing.html

3 replies

Participant
May 7, 2025

I'm not interested anymore so please leave my money out

F. McLion
Community Expert
Community Expert
January 15, 2023

You need to contact support: https://helpx.adobe.com/contact.html

There's nothing we can do in the community.

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dj_paige
dj_paigeCorrect answer
Legend
January 15, 2023

You will have to call Adobe directly to address billing problems. https://helpx.adobe.com/support/support-new/account-billing.html