Cannot do anything with my photos

Forum|Forum|8 years ago
November 21, 2017
2 replies
993 views

I moved some folders from LR CC to an external hard drive and renamed them. I could still see them in LR and in the external drive but I cannot develop/import/export them. I tried to re-link them in LR but having difficulty because the files had been re-named and hard to locate. Tried to call support and I was on hold and waiting for 45 minutes, unable to speak to anybody. Any suggestions? Thanks.

lr cc lost photo issue

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cmgap

Community Expert

How did you rename them? Did you run a script or change the name of the folder or each file?

D

danp50242379Author

Participating Frequently

when I dragged and dropped each folder into the external drive, I renamed each folder in the external drive, however, when I tried to look for the pictures in LR, they are there but can't do anything. Thanks for your reply.

J

Jao vdL

Community Expert

Do you have a backup? If you rename files outside of Lightroom it is hard to relink them. You could name them back and then link the images to their new location (click on the exclamation mark and select locate).