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Participant
March 21, 2024
Question

Cannot export image

  • March 21, 2024
  • 1 reply
  • 101 views

Trying to export an image to my desktop and just now getting the reraponse - unable to export - watermarking failed.

This is a watermark I have used for 2 years. Any help would be appreciated!

This topic has been closed for replies.

1 reply

Community Expert
March 21, 2024

I would first try reset the preferences to the default settings.

Reset Procedure:

  • Close Lightroom.
  • Windows: Hold down [Alt]+[Shift] while restarting Lightroom.
    Mac: Hold down [Opt]+[Shift] while restarting Lightroom.
  • Overwrite the Preferences when prompted by the dialog.
  • Close Lightroom.
  • Restart Lightroom.

 

It's recommended to backup your preferences before resetting the preferences: 

https://helpx.adobe.com/lightroom-classic/kb/preference-file-and-other-file-locations.html

 

If this doesn't help we need more infos about your system.

Please give us more informations about your system including the following:

  • Adobe product and version number
  • Operating system and version number
  • The full text of any error message (s)
  • What you were doing when the problem occurred
  • Screenshots of the problem

Please provide also a copy of your 'System Info'. This can be get from the LrC Help > System Info menu item. There's a copy button in the System Info dialog. Press this button and paste the info into your next forum post.

 

What has been changed on your system before the error occur?

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI