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Participant
Feb 17, 2025 10:25 PM UTC
Question

Cannot import after this last update

After this last update, I can't import photos. It goes through the steps and acts like the photos are being imported, then... nothing. At this point, I have to use the Task Manager to quit LR. Import button is no longer available. Restarting LR and my computer does not have any effect. Please help. This step is an integral to my business!

 

Using Windows 11 Home, LR V 14.2

6 replies

Participant
Feb 21, 2025 10:50 PM UTC

I had to uninstall EVERYTHING. I had to search on "Lightroom" and remove EVERYTHING. Luckily my photography business does not need the type of cateloging that Lightroom provides, because I had to delete it all. After i reinstalled it works.

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Isabelle Henne
Participating Frequently
Feb 21, 2025 4:42 PM UTC

I have the same issue here since updating to Lightroom Classic 14.2 (latest). Connecting my Nikon Z8 or Z7II to the computer as usuall and no picture mount ("no picture found") in the import dialogue.

 

Does anyone can help? Thank you.

 

Camera Raw 17.2 installed (lastest)

macOS 15.3.1 installed (lastest)

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Isabelle Henne
Participating Frequently
Feb 23, 2025 8:14 AM UTC

Apparently restarting the computer solved the issue. Very strange behavior.

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Participant
Feb 18, 2025 3:30 PM UTC

I am using Lightroom Classic... sorry

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GoldingD
Legend
Feb 18, 2025 1:22 AM UTC

Does the import include stills AND videos?

 

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Participant
Feb 18, 2025 3:02 PM UTC

I just tried stills, I don't use lightroom for video.

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