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KALucas
KALucas
Participant
Mar 3, 2018 11:51 AM UTC
Answered

Cannot Import Photos into Lightroom since last update

I am having problems importing photos in to lightroom from my computer's hard drive, since I upgraded to the latest version of lightroom last night. I use a Windows PC.

When I go to the import feature, and select any folder which has photos in (including locations I have previously imported from), the photos do not appear and the space where they should appear remains grey and blank. I have checked and the photos are definitely in that location!

Therefore I am unable to import any new photos - has anyone else had this problem or know how to help??

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Rob_Cullen
Rob_CullenCorrect answer
Community Expert
Mar 3, 2018 10:15 PM UTC

the photos do not appear and the space where they should appear remains grey and blank

Can you post a screen clip to show us the 'grey' import previews?

My best guess is that your monitor profile is not working correctly.

Have a read of this forum link which reports similar problems, and some suggestions-

Photos appear as gray blocks in Library but not in the Develop bar. Both preview pane is gray blocks as well. | Photosho…

If the 'Import' previews are just darkened (not fully grey) then that indicates the photos are already referenced in the Lightroom catalog and will not import a second time.

Regards. My System: Windows-11, Lightroom-Classic 15.6, Photoshop 27.8, ACR 18.7, Lightroom 9.4, Lr-iOS 10.4.0, Bridge 16.0.3 .
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11 replies

WSpijkervet
Participant
Oct 22, 2024 3:33 PM UTC

I also can not import pictures and movies ( format .jpeg and movies .mp4.)  in version 14.01,  But I can import pictures with the format . NEF and .DNG. Is that a bug or ???? I have tried to import form my hard disc and form a USB disk. No differense

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dj_paige
dj_paige
Legend
Oct 22, 2024 5:18 PM UTC

This is a different problem. Please start a new thread and describe the problem in detail. People will be happy to help you in a new thread. DO NOT DISCUSS YOUR PROBLEM FUTHER IN THIS THREAD.

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BobnPamG
Participant
Mar 23, 2024 9:33 AM UTC

I am having similar problems with Lightroom Classic, with keywords (names, locations, groups, relationships,etc scrambled &/or missing.

Also peoples name.

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dj_paige
dj_paige
Legend
Mar 23, 2024 9:40 AM UTC
quote

I am having similar problems with Lightroom Classic, with keywords (names, locations, groups, relationships,etc scrambled &/or missing.

Also peoples name.


By @BobnPamG

 

This is a different problem. Please start a new thread and describe the problem in detail. People will be happy to help you in a new thread. DO NOT DISCUSS YOUR PROBLEM FUTHER IN THIS THREAD.

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JustmeSal#23
Participant
May 15, 2021 1:59 PM UTC

I am having the same issue. I cannot import my RAW files 

 

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Rob_Cullen
Community Expert
Rob_CullenCommunity Expert
Community Expert
May 15, 2021 7:57 PM UTC

"same Issue"?

Please include the following in your question:
Adobe product and Version number

Operating system and Version number
The full text of any Error Message(s)- if any.
What you were doing when the problem occurred. (Importing by 'Copy' 'Add' etc?)

A Screenshot of the info panel from MENU: Help/System Info...

Screenshots of the 'same issue'.

 

 

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Regards. My System: Windows-11, Lightroom-Classic 15.6, Photoshop 27.8, ACR 18.7, Lightroom 9.4, Lr-iOS 10.4.0, Bridge 16.0.3 .
mgdphotography
Participant
May 15, 2021 10:49 PM UTC

I'm having major issues with lightroom V10-2 IM very frustrated please someone help it keep saying (not Responding)

 

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Rob_Cullen
Community Expert
Rob_CullenCommunity ExpertCorrect answer
Community Expert
Mar 3, 2018 10:15 PM UTC

the photos do not appear and the space where they should appear remains grey and blank

Can you post a screen clip to show us the 'grey' import previews?

My best guess is that your monitor profile is not working correctly.

Have a read of this forum link which reports similar problems, and some suggestions-

Photos appear as gray blocks in Library but not in the Develop bar. Both preview pane is gray blocks as well. | Photosho…

If the 'Import' previews are just darkened (not fully grey) then that indicates the photos are already referenced in the Lightroom catalog and will not import a second time.

Translate
Regards. My System: Windows-11, Lightroom-Classic 15.6, Photoshop 27.8, ACR 18.7, Lightroom 9.4, Lr-iOS 10.4.0, Bridge 16.0.3 .
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