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Shawn242918282q6m
Participant
May 21, 2024
Question

Cannot open Lightroom 6

  • May 21, 2024
  • 1 reply
  • 366 views

Hello

My PC recently crashed (win 10) so I reinstalled windows and Lightroom 6 from DVD.  Upon opening LR 6, I was asked to sign in to Adobe.  I signed in online and then I was asked to sign a licensing agreement.  Then nothing happened.  This repeats over and over every time I try to open the shortcut.  I'm asked to sign in and then nothing happens.

I called support and they were kind enough to send a download link to LR6 but with the same result after installing.  I tried running as administrator too. Nothing happens.  I checked the task manager and LR6 is not shown.  Any ideas how to get LR6 up and running again? thanks in advance.

1 reply

AxelMatt
Community Expert
AxelMattCommunity Expert
Community Expert
May 21, 2024

There's no more support for Lightroom 6:  End of Support | Lightroom 6 Downloads and Syncing (adobe.com)

You can't also activate/deactivate Lightroom because the appropriate server are no longer online.

It's now time to move on to a Adobe Plan, like the Photography Plan, or move on to a different product.

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI
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    Shawn242918282q6mAuthor
    Participant
    May 22, 2024

    Because there is no more support does not mean that I should be blocked from installing a DVD that I paid $150 for.  I have the receipt too!   I purchased the right to use Lightroom 6 and now I cannot install it.  This is complete BS!  I will never purchase another Adobe product again.  Thanks for nothing!

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