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Vendee
Vendee
Inspiring
Jan 24, 2023 1:18 PM UTC
Question

Canon Professional Print and Layout won't launch from Lightroom

A couple of months ago I bought a Canon PRO300 printer which I absolutely love. I also chose to use the Canon Professional Print and Layout software for making the prints. I think its a great piece of software which gets great results for me. I would edit my image in Photoshop and then launch the Canon PPL software from there using the installed plugin. It worked flawlessly.

 

Recently however I became converted to using Lightroom to edit my images but I can't launch the Canon PPL from Lightroom. The plugin is installed but when I launch PPL, I get a status message stating "Opening Canon Professional Print & Layout" but the message disappears after a few seconds and PPL does not load.

Any ideas?  Thanks.

 

Windows 10. Lightroom 12.1 Canon PPL 1.3.6

9 replies

VengeMedia
VengeMedia
Participant
Mar 26, 2024 1:55 PM UTC

I have the same issue. 
Any word of a solution?

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defaultjht2ceehqjbd
Participant
Nov 20, 2024 5:58 PM UTC

I too have the same problem, was ok until I upgraded Lightroom

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    Aremel
    Aremel
    Participant
    Sep 7, 2023 10:48 PM UTC

    I have the same issue so at least I'm not alone. Alternatives? QImage Ultimate seems to work well but I'm a little disappointed, still.

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      Andrew31611090vkx6
      Participant
      Aug 11, 2023 3:35 AM UTC

      Hi there, I have the same issue. Did you end up fixing this?

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      Vendee
      VendeeAuthor
      Inspiring
      Aug 11, 2023 8:06 AM UTC

      Unfortunately not. I am waiting for a newer version of Canon Professional Print and Layout to be released but until then I'm exporting my images to Photoshop and then using the PPL plugin from there. Its strange that the Photoshop plugin works but the Lightroom plugin does not but I can see by looking at the respective pluging folders that the files are different for each application. 

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        Ian Lyons
        Community Expert
        Ian LyonsCommunity Expert
        Community Expert
        Apr 27, 2023 10:10 AM UTC

        Historically, issues with Canon Printers / Software not working with Adobe software are resolved by rebiewing similar appeals for help on Canon's own Community forum. Examples being https://community.usa.canon.com/t5/Printer-Software-Networking/Print-Studio-Pro-Problem-Starting-from-Lightroom/m-p/369630

         

        and https://community.usa.canon.com/t5/Printer-Software-Networking/Print-Studio-Pro-Plugin-for-Lightroom-no-longer-working-when/m-p/393137

         

        and https://community.usa.canon.com/t5/Printer-Software-Networking/Print-Studio-Pro-will-not-not-install/m-p/371422

         

         

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        GoldingD
        GoldingD
        Legend
        Feb 1, 2023 5:51 PM UTC

        Have you tried removing it then reinstalling it?

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        Vendee
        VendeeAuthor
        Inspiring
        Feb 1, 2023 6:39 PM UTC

        I've removed and reinstalled the Canon PPL software and the plugins. I've not touched Lightroom. I get round it by moving the image from LR to PS then using PS to transfer the image to Canon PPL. I'll wait until the next version of LR is released and see if that fixes the issue. Of course I don't know if the problem lies with LR or Canon. Thanks.

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