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Participant
Jan 16, 2025 7:05 PM UTC
Question

Canon R5 ii RAW files

I can't import Canon R5 ii RAW files to Lightroom classic.  Says "The file appears to be unsupported or damaged."  I find reference to this problem on line but the posts are rather dated.  The work arounds are very few and are difficult to implement for all but a few files.  Help.

3 replies

Inspiring
Jan 16, 2025 7:13 PM UTC

Version 16.4 or later is required for that camera. What version are you using?

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Participant
Jan 16, 2025 7:18 PM UTC

I have LR Classic release 14.1.1 and Camera Raw 17.1.  all my Adobe Apps say they are up to date.

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dj_paige
Legend
Jan 17, 2025 7:47 AM UTC

Your LrC should be able to read these photos. So the conclusion is that they are damaged and can't be used.

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