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Participant
January 16, 2025
Question

Canon R5 ii RAW files

  • January 16, 2025
  • 1 reply
  • 312 views

I can't import Canon R5 ii RAW files to Lightroom classic.  Says "The file appears to be unsupported or damaged."  I find reference to this problem on line but the posts are rather dated.  The work arounds are very few and are difficult to implement for all but a few files.  Help.

1 reply

Inspiring
January 16, 2025

Version 16.4 or later is required for that camera. What version are you using?

Participant
January 16, 2025

I have LR Classic release 14.1.1 and Camera Raw 17.1.  all my Adobe Apps say they are up to date.

dj_paige
Legend
January 17, 2025

Your LrC should be able to read these photos. So the conclusion is that they are damaged and can't be used.