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Participant
July 10, 2025
Answered

Canon R5 LR Import Issue

When importing files into LR Classic, the RAW files have several of the sliders set on non-zero values. I have no presets being used upon import. Clicking on the slider triangles will not reset them to zero. I have to hightlight each of the values in the boxes next to the sliders and reset them by entering a zero. 

 

This happens whether I import (copy) from an SD card or I add from files already copied to disk. I have two R5 cameras and the effect is the same. If I open a file on disk with Camera Raw, it also has non-zero settings, just like Lightroom.

 

Therefore, is this a compatibility issue with Adobe and Canon, or is the camera somehow altering the RAW files? I have not seen this effect with all the other Canon digital cameras that I have owned.

 

LR 14.4 but this has occurred through several updates

AxelMattCorrect answer
Community Expert
July 10, 2025

If you sure that there's no assigned preset in the import dialog take a look into the preference dialog on tab "Presets"

It's possible that there's assigned a preset to your camera type.

 

 

If his doesn't help, try to reset the preferences of Lightroom Classic:  How to reset Lightroom Classic preferences (adobe.com)

It's recommended to backup your preferences before you reset the preferences to the default settings: 

https://helpx.adobe.com/lightroom-classic/kb/preference-file-and-other-file-locations.html

 

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 26H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI

2 replies

AxelMattCommunity ExpertCorrect answer
Community Expert
July 10, 2025

If you sure that there's no assigned preset in the import dialog take a look into the preference dialog on tab "Presets"

It's possible that there's assigned a preset to your camera type.

 

 

If his doesn't help, try to reset the preferences of Lightroom Classic:  How to reset Lightroom Classic preferences (adobe.com)

It's recommended to backup your preferences before you reset the preferences to the default settings: 

https://helpx.adobe.com/lightroom-classic/kb/preference-file-and-other-file-locations.html

 

 

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My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 26H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI
rgk1111Author
Participant
July 15, 2025

Thank you. That fixed it. I have no idea how my setting got off of Adobe Default, but that's the setting now that is giving me all zeros in the Basics Panel.

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