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tanjah14763381
Inspiring
March 14, 2019
Answered

Cant' create Slideshow in Lightroom 6 (buttons disabled)

  • March 14, 2019
  • 3 replies
  • 3142 views

Hello,

I like to create a slideshow with Lightroom 6.12 Slideshow Module.

I select some photos but the Buttons "Preview", "Play" and "Export Video" stay disabled.

What ist wrong? How can I fix my problem and export a video?

Thanks in advance!

    This topic has been closed for replies.
    Correct answer tanjah14763381

    Hi Tanja,

    Sorry that you cannot preview, play or export Slideshow in Lightroom 6.14 as the buttons are grayed out.

    Thanks F.McLion and Davidg for your help.

    Tanja, I've sent you a private message, please check and respond.

    Thanks,

    Akash


    We've tried out a few things like creating a new windows admin account with a new LR catalog or disable the GPU in device manager. But my issue still persisted.

    Although I'm sure I already export videos with Lightroom 6 on this PC nothing works.

    Finally I built in another graphic card in my PC (Nvidia GeForce 210 with driver from 11/2016).

    Now I can activate the GPU acceleration and the slideshow also works! All buttons are active and I can export videos and view the preview!
    I conclude that my GPU was too old (Adobe Lightroom GPU Troubleshooting and FAQ ).

    3 replies

    GoldingD
    GoldingD
    Legend
    March 23, 2019

    Have you tried resetting the preferences file?

    https://lightroomers.com/replacing-the-lightroom-preference-file/745/

    https://www.youtube.com/watch?v=bARt-hoCc2Q

    https://helpx.adobe.com/lightroom/kb/preference-file-and-other-file-locations---lightroom-6.html

    https://helpx.adobe.com/lightroom/kb/recover-catalog-images-resetting-lightroom.html

    T
    tanjah14763381Author
    Inspiring
    March 23, 2019

    Thanks for your help but starting with new preferences unfortunately don't fix my issue.

    First I disabled and enabled the the "Store Presets With This Catalog" option in the preferences.

    Although opening Lightroom with a new empty catalog don't change anything.

    F. McLion
    Community Expert
    F. McLionCommunity Expert
    Community Expert
    March 23, 2019

    Please confirm that you really did reset the preferences as described here:

    Resetting Preferences in Lightroom CC/6 – Lightroom Blog

    This has nothing to do with the setting where the Presets are stored.

    Also, instead of only saying that you are sure that the originals are accessible, post a screen capture of the library showing the images needed for the slideshow in grid view.

    --- Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems. ---
    GoldingD
    GoldingD
    Legend
    March 16, 2019

    From your System information;

    Informationen zum Grafikprozessor:

    Check OpenGL support: Failed

    Vendor:

    Version:

    Renderer:

    LanguageVersion:

    Nothing is shown, odd, what is your GPU?

    Is use of GPU turned on in preferences? Try turning that off. (Hmm, GPUDeviceEnabled: false, so probably not)

    Also check your GPU‘s driver version.

    By the way, is this a laptop or desktop?

    T
    tanjah14763381Author
    Inspiring
    March 16, 2019

    It's a desktop PC with a Intel Mainboard (DH67GD, older than 2015) with Intel(R) HD Graphics (current driver version).

    The use of GPU ist turned of and from the FAQ in know:

    (Win) GPU Drivers must support DirectX 12 or OpenGL 3.3 and Intel drivers must have been released in 2015 or later. Otherwise, disable the graphics processor in Lightroom's performance preferences.

    On my old laptop with the same Lightroom version the slideshow works even the GPU support is enabled or disabled.

    F. McLion
    Community Expert
    F. McLionCommunity Expert
    Community Expert
    March 16, 2019

    The GPU is not needed for the slideshow.

    In the library, do you have exclamation marks on the selected images or question marks on the folders?

    For the slideshow export to work, the originals have to be accessible.

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    F. McLion
    Community Expert
    F. McLionCommunity Expert
    Community Expert
    March 15, 2019

    Can you use the Develop module?

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    T
    tanjah14763381Author
    Inspiring
    March 15, 2019

    Yes, everything works fine there.

    F. McLion
    Community Expert
    F. McLionCommunity Expert
    Community Expert
    March 15, 2019

    What is your OS and version?

    Is there any particular reason why you do not use the latest iteration of LR 6 which is 6.14?

    Update information for older versions of Adobe Photoshop Lightroom

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