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saschat68453428
Participant
January 3, 2019
Question

Cant delete Lightroom 6.0

  • January 3, 2019
  • 2 replies
  • 333 views

Hi all!

I tried to delete Lightroom 6.0 (Not cc version) today but i it wont let me...
I tried turning off my firewall, anti virus wich doenst work

also tried using the CC cleaning tool but that only works for CC apps...

    This topic has been closed for replies.

    2 replies

    dj_paige
    dj_paige
    Legend
    January 3, 2019

    saschat68453428  wrote

    Hi all!

    I tried to delete Lightroom 6.0 (Not cc version) today but i it wont let me...
    I tried turning off my firewall, anti virus wich doenst work

    also tried using the CC cleaning tool but that only works for CC apps...

    You want to uninstall (not delete) the software. Is that what you did?

    Can you explain "...but it won't let me"? What is the exact error message?

    Sahil.Chawla
    Adobe Employee
    Sahil.Chawla
    Adobe Employee
    January 3, 2019

    Hi Saschat,


    Could you please try using the Creative Cloud Cleaner tool to remove Lightroom 6.0 and let us know if it helps?

    Use the Creative Cloud Cleaner Tool to solve installation problems

    Regards,
    Sahil

    S
    saschat68453428Author
    Participant
    January 3, 2019

    Already tried that, Doesnt work

    the reason why i wanted to do a reinstallation is because Lighroom is acting weird, it used to my Fuji Files without converting them to DNG...now it doenst read them and doenst show the Fuji film simulation effects wich makes my images black and white...

    GoldingD
    GoldingD
    Legend
    January 3, 2019

    1. What particular Fuji camera? You say it used to convert the RAF files? Have you gone to a new Fujifilm X camera?

    2. What OS? Windows or MAC?

    3. The Adobe cleaner should have had an option for your copy of LR. But you might have some left over instances of the software on your computer (especially if it is a PC)

    4. You might need to login as the local Administrator to properly uninstall programs. And even if the CC Cleaner works, go and check for left over installs and uninstall (left over crap)

    5. Also, do you have a registry cleaner/Registry maintenance application? Run that before re-installing Lightroom.

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