Cant export slideshow

Hi Johan,

Thanks for reaching out. I’ll need a little more information so that I can help you with this.

Could you please confirm the version of the operating system you are working on? Please specify the type of photos you are working on? Are you creating the slideshow from a collection with any missing images? Does this happen with all images/collections, or do any specific images behave similarly?

Have you tried any troubleshooting steps?

Please use images with uniform dimensions (only landscapes or portraits) in the slideshow as a test.

To begin, please go to Lightroom > Preferences > Performance > Use Graphics Processor > Set it to Off if it is on Custom or Auto. If this shows you any differences, please check this article to troubleshoot further: https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html

You can also try to clear the DynamicLink Manager (it handles video playback in Lightroom) by following these steps:

For macOS delete the following on your system: 

• /Users/<UserName>/Library/Application Support/Adobe/dynamiclinkmediaserver
• /Users/<UserName>/Library/Application Support/Adobe/dynamiclinkmanager (if exists)
  
  Delete the following to clear Video Cache:
• /Users/<UserName>/Library/Caches/Adobe/Lightroom/Video/Media Cache
• /Users/<UserName>/Library/Caches/Adobe/Lightroom/Video/Media Cache Files

Restart your computer, and then try to create a slideshow again and let us know if that works!

Thanks

Sameer K