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Participant
August 4, 2024
Question

Certain Lightroom Buttons Not Working

  • August 4, 2024
  • 1 reply
  • 286 views

My lightroom classic has been working just fine for the last year, until day, when many of the buttons don't work. The button click registers because it changes color, but the popup screen sdon't pop up. I have tried everything. I've reset preferences, my computer, and I even deinstalled and reinstalled the app. I noticed the problem when I went to print a contact sheet and the "print" button doesnt work. The "purge cache" button also doesn't work.

 

Anyone know how to solve? I can't finf a customer service number. I don't know what else I can do. Any help would be greatly appreciated.

 

[Moved from ‘Bugs’ to ‘Discussions’ by moderator, according to forum rules. A ‘bug’ is not just another word for any problem with software!]

 

 

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1 reply

Sean McCormack
Community Expert
Community Expert
August 5, 2024

Generally when Lightroom Classic stops doing things it should, resetting the preferences can help: 

Back up the old one from the location mentioned in this article, delete them and then restart Lightroom Classic. 

 

 

https://helpx.adobe.com/ie/lightroom-classic/help/setting-preferences-lightroom.html

Sean McCormack. Author of 'Essential Development 3'. Magazine Writer. Former Official Fuji X-Photographer.