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Known Participant
June 17, 2023
Question

Clicked import and everything stopped

  • June 17, 2023
  • 1 reply
  • 338 views

I've used LR Classic for about 2 years without many problems, but one that has happened a few times recently is I'll try to import and the program will slow and never get there.  Once I click "import", the screen freezes and finally goes to the import screen, but that is as far as it gets.  It never even shows the source I am going to get my photos from.  I've tried optimizing the catalog first, tried other catalogs and tried starting a new catalog, but nothing changes.

I'm using 12.3 release

Intel(R) Core(TM) i5-9400F CPU @ 2.90GHz 2.90 GHz

16 GB ram

64-bit operating system, x64-based processor

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1 reply

Keith Reeder
Participating Frequently
June 17, 2023

GPU details?

 

And does it still happen with 12.4?

ManofhgAuthor
Known Participant
June 18, 2023

Hmmmm, don't know how to find out the GPU.  You tell me, I'll find it.  Guess I need to update the release and see.  I did finally get LR to work.  I started a whole new catalog which I had tried unsuccessfully before, but at least it worked this time.  Don't understand what changed.

Keith Reeder
Participating Frequently
June 18, 2023

"You tell me, I'll find it"