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Participant
November 18, 2019
Question

Color error

  • November 18, 2019
  • 4 replies
  • 251 views

Hello dear community,

does anyone know why this error occur? Does not show on camera screen but on LR does appear.

This topic has been closed for replies.

4 replies

Rob_Cullen
Community Expert
Community Expert
November 18, 2019

I have experienced the same file appearance.

It was CAMERA corruption of the files, in my case associaed with very cold conditions and possibly a 'dropped' camera!

Regards. My System: Windows-11, Lightroom-Classic 15.3, Photoshop 27.5, ACR 18.3, Lightroom 9.3, Lr-iOS 10.4.0, Bridge 16.0.3 .
Todd Shaner
Legend
November 18, 2019

That's file corruption that ocuured during transfer. Try downloading the file(s) again to your system. If still corrupted try a different method (i.e. direct USB camera connection, memory card reader).

Community Expert
November 18, 2019

Please try switch off the GPU support from the Lightroom preferences and check if that helps to fix the issue 

Go to Lightroom > Preferences > Performance tab > Uncheck "Use Graphics Processor" > Restart Lightroom. 

Adobe Lightroom GPU Troubleshooting and FAQ 

https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html 

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI
November 18, 2019

Moving to the Lightroom Classic forum from Get Started