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Participant
June 30, 2023
Question

Computer crashed and presets lost!

  • June 30, 2023
  • 1 reply
  • 109 views

Hi! I was in the middle of editing pictures in Lightroom Classic on my MacBook Air when my computer crashed. I am using a friend's computer (Lenova) to finish my edits while my laptop is being repaired. I just logged into my Lightroom Classic account and all my presets are gone. Is there any way I can access them?? Now I'm worried they are gone forever! I have spent a lot of money on presets for professional photography. Your help would be so appreciated! 

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1 reply

Rob_Cullen
Community Expert
Community Expert
June 30, 2023

You can use Lightroom-Classic (installed) on your friend's computer by Signing in to your account with the CC Desktop App, but your Presets are not stored in the Cloud. And you might only have the Presets if you are accessing your Catalog (on a transfer Hard-drive, or from a backup drive),  AND you were using the Preferences option to [Store Presets with the Catalog].

Presets for LrC are to be found in Folders as explained in- FILE LOCATIONS 

If you have not made full system backups of your MacBook, then I am afraid to say, they may be "gone forever".

A thought- Did you ever run Lightroom (Cloud version) on the MacBook? If so there might be a chance you could recover some Presets by an export from the Lightroom-Desktop App.

 

Regards. My System: Windows-11, Lightroom-Classic 15.4.1, Photoshop 27.8, ACR 18.4, Lightroom 9.4, Lr-iOS 10.4.0, Bridge 16.0.3 .